Iws - Wealth Business Control Officer Gsc's

2 weeks ago

Bengaluru, Karnataka, India HSBC Full time

  • Job description

Business:
Global Private Banking

Open positions:1

Role Title:
IWS - Wealth Business Control Officer

Global Career Band: 5

Location _(Country / City )_
: Bangalore

Recruiter Name :
Sunny Dogra

Why join us?

  • An opportunity to perform an essential support role for IWS Function and critical team which supports all IWS booking centers in:
  • Promoting accountable risk and control decision-making, desired behaviors and a positive risk culture
  • Enabling the business to articulate the risk profile of the business/service/process clearly, consistently, and comprehensively, including the integrity of processes and controls, or risks that may take the risk profile of the business outside of tolerance
  • Identifying trends to anticipate future developments in the risk and control environment
  • Supporting Risk Owners, Business Service Owners, Control Owners, and Risk Stewards through proactive advice based on NFR framework knowledge and insights

The Opportunity:

  • In practical terms, you will act as key support to booking center CCO team members in the management of Non-Financial Risk:
  • Risk configuration and assessment
  • Control & Continuous monitoring assessment
  • Internal Event escalation and management
  • Issue and Action escalation and management
  • Data Quality exception management and resolution
  • Business Service Owner interface
  • Management Information and Reporting
  • Maintenance of Group risk management system record keeping

What you'll do:

_Leadership & Teamwork:
_

  • Acts as a good team player and show a positive collaborative attitude, promoting HSBC's values and behaviors (e.g., taking time to help others, respects other's ideas, wants to move forward)
  • Uses different styles of communication relevant to the audience communicates messages in a clear, consistent, and honest manner
  • Maintains team's personal and professional development, increasing professional knowledge and skills experience.
  • Work collaboratively & professionally with all business and functional Stake holders, internal & external product providers & manufacturers
  • Demonstrate team player attributes
- collaborate & help colleagues within team and outside team wherever required, provide timely feedback on new and better ways of doing things, sharing ideas and best practices with the team

  • Demonstrate leadership and assist in driving compliance as well as efficient work culture across all regions
  • Feedback from agreed key stakeholders / local Teams / colleagues and Management teams
  • Engage our workforce to maximize contribution and commitment

Impact on the Business

GROW

  • Provide support in all areas of responsibility.
  • Support coordination of IWS CCO activities across all NFR & BFCR activities.
  • Participate in functional meetings and escalate any issues/challenges in a timely manner and propose solutions where required.
  • Successful delivery of considerable optimization & efficiency gain project undertaken
  • Timely completion of planned activities without any delay attributable to GSC functions.
  • Recorded evidence by Line Manager and business stakeholders

PROTECT

  • Adhere to all relevant Audit and Compliance requirements

Customers / Stakeholders:

  • Maintain excellent highquality records
  • Provide accurate and timely MI
  • Ensure all processed MI's/ global & regionspecific tasks and reports are accurate and shared as per agreed timelines.
  • Observe/Analyze MI Areas of improvement and suggest corrective action whenever applicable
  • Ensure timely escalation of all delays/challenges and proactively look for resolution to minimize any negative impact
  • Ensure that stakeholder expectations are met with highest level of professionalism and value led exceptional service
  • Nil evidence of breaches towards the bank's policies & regulations like Data Protection and Privacy, Anti Money Laundering, Information Risk policy and regulatory requirements, process specific regulations.
  • Abide by Group Compliance policy
  • Clarity and proactive mode of communication and on time completion of deliverables
  • Positive feedback from agreed business and functional stakeholders

_STREAMLINE_

  • Support & drive increasing operational efficiency and resilience of IWS across CCO as well as IWS wide direct and indirect cost.
  • Place risk management culture at the centre of the IWS business, ensuring fair client outcomes and a resilient business.
  • Cross train with other regions within CCO team for optimal resource utilization
  • Identify opportunities of cost save / Process reengineering which may include and not limited to:
  • Lean ideas suggested / Implemented
  • Six Sigma Projects
  • Cost save initiatives undertaken
  • Realized Cost save
  • Realized considerable efficiency gain
  • Non-Financial Risk Management

Major Challenges

  • IWS CCO Team needs to ensure processes implemented are robust, transparent, and fit for purpose will be crucial in enabling the s

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