ServiceNow Architect

2 weeks ago

Hyderabad, Telangana, India CGI Full time

Position Description:
At CGI, we're a team of builders.

We call our employees members because all who join CGI are building their own company - one that has grown to 72, professionals located in 40 countries.

Founded in , CGI is a leading IT and business process services firm committed to helping clients succeed.

We have the global resources, expertise, stability and dedicated professionals needed to achieve results for our clients - and for our members.

Come grow with us. Learn more at is a great opportunity to join a winning team. CGI offers a competitive compensation package with opportunities for growth and professional development.

Benefits for full-time, permanent members start on the first day of employment and include a paid time-off program and profit participation and stock purchase plans.

We wish to thank all applicants for their interest and effort in applying for this position, however, only candidates selected for interviews will be contacted.

No unsolicited agency referrals please.

  • Experience level – 8+ years
  • Expert in ServiceNow Implementation
  • ServiceNow CSA and CIS
  • Certified experience in four or more areas (ITSM, ITOM, CSM, SPM, HRSD, etc.)
  • Basic experience in Project Management

Your future duties and responsibilities:

  • In-depth knowledge of ServiceNow Implementation & Solutioning with advanced automation technologies.
  • Experience in designing architecture on ServiceNow modules.
Experience in ITSM implementation + CSDM implementation

  • Experience in ServiceNow HRSD modules,HCLS including HR Case Management, Employee Service Center, Employee Onboarding, and Employee Self-Service.
  • Knowledge of HRSD processes, policies, and compliance requirements.
  • Knowledge of systems architecture, SOA
  • General Understanding of Database technologies such as SQL, MySQL
  • Ability to prepare prototypes in demo instances for proposed solutions
  • Standard understanding of key technologies relevant to ServiceNow (SSO, SAML, SSL, Web Services, REST, JSON, SOAP.)
  • ATF Suite/ framework and understanding of different plugins.
Advanced Reporting and complex integrationsWhat we are looking from candidate :

  • Strong communication skills – The candidate need to handle and face the customer directly.
  • The candidate need to prepare solutions for RFP
  • Experience in CSDM implementation
  • Expert in green field implementation of ServiceNow module(s)
  • Experience in managing projects in agile way
  • Drive scrum calls and track project activities to closure
  • Flexible to work during client hours.
  • Comply with CGI RTO guidelines
  • Have relevant certifications from ServiceNow ( (ITSM, ITOM, CSM, SPM, HRSD, etc.))

Skills:
EnglishServiceNowServiceNow Cert Implement SpecServiceNow Cert System AdminServiceNow DevelopmentServiceNow IT Service Mngt

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