ITSoli - M365 Technical Specialist - Active Directory

1 week ago


Bengaluru, Karnataka, India ITSoli India Private Limited Full time

Designation : M365 Technical Specialist

Experience : Minimum 4+ years of relevant working experience in (Microsoft 365 / Office 365) administration and Support with hands-on and should be actively working on Azure Active Directory. Experience in writing PowerShell scripts will be preferred for the position.

Office Location : Indiranagar (Bangalore, Karnataka)

Qualification : Graduate or Postgraduate (CS or Engineering)

Salary : Best in the Industry - As per Market Norms

Working Hours : 7:00 PM - 4:00 AM / 8:00 PM - 5:00 AM (PST Hours)

Technical Skills : M365/O365, Active Directory (hands-on and should be actively working), SharePoint, PowerShell, Azure Active Directory, Teams, Outlook, Exchange Online etc.

Job description :

  • Maintain a high level of availability for all Office 365 services, including email, SharePoint, OneDrive, and Teams
  • Monitor service health and performance, and take proactive measures to prevent or mitigate issues
  • Manage user accounts, licenses, and permissions in accordance with company policies
  • Configure and manage security settings and compliance features to protect data and ensure regulatory compliance
  • Perform regular backups of data and systems, and develop and test disaster recovery plans
  • Stay up to date on new features and capabilities, and plan and execute upgrades and migrations as needed
  • Collaborate with other IT teams to troubleshoot and resolve technical issues
  • Provide Tier 2 and 3 support for end users experiencing problems with Office 365 applications and services
  • Write and maintain documentation for procedures, processes, and configurations
  • Train and support end users on the use of Office 365 applications and features
  • Conduct research and make recommendations on new products and solutions to improve productivity and efficiency
  • Monitor trends and developments in the Office 365 ecosystem and keep abreast of changes in the competitive landscape.
Required Skills :

1. bachelor's degree in computer science, information technology, or related field

2. 4+ year experience in a systems administrator role

  • Proficient in Microsoft Office 365 applications and tools
  • Experience with Active Directory and Group Policy Management
  • Experience managing Exchange Online, SharePoint Online, and Skype for Business Online
  • Ability to troubleshoot technical issues and provide resolutions.
Desired Skills :

  • MCSE : Productivity certification
  • ITIL v3 Foundation certified
  • Working knowledge of PowerShell
  • Experience with Azure Active Directory and Azure Rights Management
  • Experience with mobile device management
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