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Ticketing Executive
1 week ago
Full Job Description
- To acknowledge clients inquiry on same day.24 hour response to 90% of clients query
3To update all current domestic files (airlines and hotels)3To clearly understand clients requirements and provide tailor made solutions as per the request:
- For ticketing: apex
- regular, meal & seat preference etc7.1
- Itinerary print outs with air ticket and jacket
3.
2:
- For hotels/ packages: usage of hotel/package inquiry form.7.2
- Voucher, itinerary with inclusions / exclusions, brochure with hotel / package bookings**4*To use the itinerary format for replying to tour inquiries8To cross sell other travel services to the client insurance, foreign exchange, hotels etc
5To update sales / inquiry report daily (for hotel and package inquiries)9To fill client profile form for new clients - hand over Odyssey brochure6*To aggressively follow up on inquiries - status to be updated in the report10To get clients to fill the feedback form on return from trip
Job Types:
Full-time, Regular / Permanent
Salary:
₹8, ₹12,000.00 per month
Benefits:
- Commuter assistance
- Internet reimbursement
Schedule:
- Day shift
- Fixed shift
Supplemental pay types:
- Commission pay
- Performance bonus
- Yearly bonus
COVID-19 considerations:
wear mask
Ability to commute/relocate:
- Raipur, Chhattisgarh: Reliably commute or planning to relocate before starting work (required)
Experience:
- total work: 1 year (preferred)
-
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