Sales Telecaller

7 days ago

Gurgaon, Haryana, India Swaran Soft Support Solutions Pvt Ltd Full time

Greetings from Swaransoft Support Solutions Pvt Ltd
Kindly go through Job Description

Position Overview:


As a Telecaller for IT International Sales, your primary responsibility will be to generate leads and drive sales for IT services in international markets through outbound calling.

You will be part of a sales team and will be required to effectively communicate with potential clients, understand their requirements, and promote the organization's IT solutions.


Key Responsibilities:

  • Lead Generation: Initiate outbound calls to prospective clients in international markets to generate new leads for IT products and services.
  • Product Knowledge: Develop a deep understanding of the organization's IT products and services to effectively communicate their value propositions to potential clients.
  • Sales Pitch: Deliver persuasive sales pitches over the phone to promote IT solutions and generate interest among potential clients.
  • Customer Relationship Management: Maintain regular contact with prospects to build and nurture relationships, answer their queries, and address their concerns.
  • Needs Analysis: Conduct needs assessments and gather relevant information from potential clients to identify their specific IT requirements and offer suitable solutions.
  • Proposal Preparation: Collaborate with the sales team to prepare comprehensive proposals and quotations based on the identified needs of potential clients.
  • Sales Target Achievement: Meet or exceed monthly and quarterly sales targets by consistently converting leads into sales and closing deals.
  • Market Research: Stay updated with industry trends, competitors, and market dynamics to identify new business opportunities and tailor sales strategies accordingly.
  • Documentation and Reporting: Maintain accurate and uptodate records of all sales activities, customer interactions, and progress in the CRM system. Prepare regular reports for management review.
  • Collaboration: Coordinate and collaborate with internal teams, including presales, postsales, and technical teams, to ensure smooth customer onboarding and satisfaction.

Required Skills and Qualifications:

  • Proven experience as a Tele caller or Sales Representative in the IT industry, preferably with international sales exposure.
  • Excellent communication skills, both verbal and written, with a clear and professional telephone manner.
  • Strong persuasive and negotiation skills to influence potential clients and close deals.
  • Good understanding of IT products, services, and industry trends.
  • Familiarity with CRM software for lead management and sales tracking.
  • Targetoriented mindset with the ability to work under pressure and meet sales goals.
  • Selfmotivated and driven individual with a passion for sales and achieving results.
  • Exceptional customer service skills and the ability to build and maintain relationships.
  • Strong organizational and time management skills to effectively manage a large volume of leads and sales activities.
  • Fluency in English is essential. Proficiency in additional languages is a plus, especially languages spoken in the target international markets.

Salary:
₹9, ₹40,570.48 per month

Schedule:

  • Day shift
  • Monday to Friday
  • Rotational shift

Ability to commute/relocate:

  • Gurgaon, Haryana: Reliably commute or planning to relocate before starting work (required)

Education:

  • Higher Secondary(12th Pass) (preferred)

Experience:

- total work: 1 year (preferred)

  • Sales: 1 year (preferred)

Language:

  • English (preferred)

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