Premium Processing Technician

2 weeks ago


Pune, Maharashtra, India Mphasis Full time

Role overview

Through personal activities support the day-to-day activities of the wider PP team ensuring delivery of an effective & high-quality PP service for the business it services and ensures the team delivers to agreed SLAs & KPIs by completing work in accurate and timely manner.

Responsibilities

 Ensure allocated premium processing is completed in an accurate and timely manner.

 Raise question to Senior Technician when unable to complete activities.

 Engage in feedback and personal development

 Help deliver the service to the agreed SLAs & KPIs

 Ensure Personal adherence to, and support, all company compliance, policy, risk management and audit requirements.

 Ensure successful personal completion of training and assessment exercises as assigned from the Compliance and Training Departments

Skills & experiences

Must have

 +3 years working within the commercial insurance industry

 +3 years experience gained directly within the insurance broking industry, or lesser experience supported by professional insurance qualifications.

 +3 years experience working within a premium processing team

 Understanding of London Market Specialty insurance

 Awareness of the end-2-end insurance placement process

 good communication skills (written and verbal)

 Ability to work on own and as part of a team

 knowledge of MS Office (Word, Excel & PowerPoint

Preferred

 Awareness of the FCA GI regulation, ideally with London Market and MGA experience, knowledge of other relevant regulation/legislation such as GDPR and IDD are required

 Basic understanding of risk management principles

 Enjoys working in a dynamic and changing environment across a wide range of subject matter and business operations and working autonomously and as a member of the team.

 Quality Standards awareness



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