Premium Processing Trainee Technician

2 weeks ago


Pune, Maharashtra, India Mphasis Full time

Job Description

Job Summary –

 Monitor and resolve all queries received by the team

 Perform all required call backs and produce management information to enable effective tracking

 Data entry

 Ensure all department procedure documents are up to date

 Participate in other projects and tasks as directed by the Team leader

 Meet targets and SLA as required

Years of experience needed –

 0-1 years of experience in insurance, accounting, or another financial services sector

Technical / Non-Technical Skills:

Relationships

Team members

 Regular interaction with Senior Technician

Others

Within the company:

 Collaborate with stakeholders to identify improvement opportunities and manage expectations

 Participate and proactively contribute to process improvement

Outside the company:

NA

Person specifications

Education

 Minimum graduate degree is required

 Degree in Law, Accountancy, Finance or Business is preferred, however other graduate degree will be considered

Qualities

 Good administrator

 Diligent and quality oriented

 Quick learner

 Personable

 Self-motivated

Skills & abilities

 Excellent attention to detail

 Excellent email communication skills

 Ability to follow detailed process

 Relationship building skills

 Integrity and trustworthiness

 Ability to work under pressure

 IT proficiency / comfort to work in IT environment

 Ability to work as part of a team

 Ability to combine work and study

 Organisational and time management skills

 A methodical approach

 Numeracy

 General business interest and awareness

Career Interest

 Interest in pursuing career in Accounting, Insurance or Financial Services



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