Sales Operations Technician

1 week ago


Noida, Uttar Pradesh, India XAL Full time
Noida, India

About the role

  • Contact person for customers in all questions of quotation, order and delivery processing and imports
  • Tender preparation and order processing for our luminaires and lighting solutions of our brands XAL and Wever & Ducré and Wästberg
  • Support of sales representatives in organizational and administrative matters
  • Close cooperation with most departments (e.g. production for worldwide, ontime delivery to customers)
  • Track, prioritize and route orders with our CRM tool
  • Plan and track the shipment of final products according to customer requirements
  • Preparation of international accompanying documents
  • Ensure compliance to legal regulations and company policies
  • Complaint processing, return goods processing, invoicing
  • Report to management on a regular basis
About you

  • Relevant education in technical or economic field
  • Basic lighting design skills including AutoCAD, Sketchup, Dialux etc.
  • Initial experience in a similar position (e.g., Customer Service, Sales Support, Operations Manager)
  • Very good verbal and written communication skills in English
  • Proficiency in MS Office (Word, Power Point, Excel)
  • First experience with an ERP system (i.e. SAP, MS Navision/AX, etc.)
  • Good technical understanding
  • Interest in architecture and design
  • Proactive, ambitious personality who is able to work independently in a dynamic business
  • Ability to take over responsibility and track multiple processes
  • Outstanding organizational and coordination abilities
  • Excellent communication and interpersonal skills
About XAL

The success story of XAL started over 30 years ago. It has been characterised by rapid growth, dynamic development and technical innovations. Today, the XAL group is an international company with 1300 employees, headquartered in Graz/Austria and 30 international subsidiaries.

XAL is specialised in technical lighting solutions illuminating shops of renowned brands, modern offices and headquarters, exclusive hotels, restaurants and private homes worldwide.

Every single day we challenge the limits of technical feasibility in order to create exceptional lighting solutions. We offer our employees a great scope in their roles and room for individual development and career opportunities. Let us continue our success story together.

  • Various career opportunities, also international
  • Hard and soft skills training at XAL Academy
  • International company and team
  • Fun at team activities and events
    APPLY NOW
XAL GmbH | attn. Sabrina Schmidt

XAL GmbH, Auer-Welsbach-Gasse 36, 8055 Graz |
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