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Pre-sales / Customer Support
1 week ago
Your main goal for this role will be to provide excellent customer services to the customers.
As a Customer Support Executive, you will be responsible for contacting customers and responding to their complaints in a professional manner.
Requirements:
- 12 years of experience working as a Customer Support Executive or a similar position in the Customer Service department. Exceptional verbal and written communication skills.
- MBA Freshers with good comminication skills are preferred too.
Responsibilities
- Understanding the products and services provided by the company.
- Supporting the customer through phone calls.
- Resolving customer complaints and queries.
- Maintaining records of each phone call for future reference.
- Offering exceptional customer service and satisfaction.
- Following up with customers for any further information.
Job Types:
Fresher, Full-time, Regular / Permanent
Salary:
₹8, ₹18,000.00 per month
Benefits:
- Flexible schedule
Schedule:
- Day shift
Ability to commute/relocate:
- Baner, Pune , Maharashtra: Reliably commute or planning to relocate before starting work (required)
Language:
- English (required)
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