Pre Sales

7 days ago


Pune, Maharashtra, India Whitehills Interior Full time

Job Category:

Pre-Sales
Job Type:Full Time
Job Location:Pune- AS A PRE SALES EXECUTIVE, YOU WILL- Make outgoing calls to potential customers to schedule high quality leads for sales.


  • Identify customers' needs, clarify information, research every issue, and provide solutions and/or alternatives.
  • Seize opportunities to up sell services when they arise.
  • Follow up with potential customers in a timely manner if necessary.
  • Manage a large number of outbound calls in a timely manner.
  • Document all call information in the CRM according to standard operating procedures.
  • Meet personal/team qualitative and quantitative targets.
  • Possess strong knowledge of interior design services to identify customer needs when qualifying them.
  • Demonstrate an aptitude for sales, be able to ask for the next meeting, and suggest additional products or services to increase customer satisfaction and revenue.
  • Communicate effectively and professionally in all forms of communication with internal and external customers.
  • Maintain regular attendance and punctuality.

WHO YOU ARE

  • Graduate in any stream
  • Familiar with CRM & cloud telephony systems and practices
  • Customer focused and adaptable to different personality types
  • Have the ability to multitask, set priorities and manage time effectively
  • Possess previous experience in a call centre dealing with Indian consumers.
  • Superior listening, verbal, and written communication skills
  • Proficient in spoken English with proper grammar

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