Group Leader- Service and Maintenance

1 week ago


Ahmedabad, Gujarat, India Schindler Group Full time

We Elevate... Your Responsibilities

The Assistant/Area Manager - Existing Installations (EI), creates value through managing an area of Existing Installations within a Branch, managing all resources in line with the rules established by the Company, to meet the business targets for the Branch.


• Optimize the branch staffing of service technicians, by planning the personnel needs including route organization, workloads and training


• Lead the EI Team to ensure customer and employee satisfaction, adding value to the business, quality of work and operational efficiency.


• Manage problem solving of sick units and monitor Mean Time Between Callbacks (MTBC) improvement.


• Execute and solve retrofits, Directive Letter to Field Information (DLFI) and nonconformities.


• Manage repairs from offer to order including the collection of bad debts.


• Manage the Modernization Transformation

We Elevate... Your Best Self

For the Assistant/Area Manager - Existing Installations position, Schindler seeks people with:

Expertise : Desired experience in similar industry (with preferred exposure to service and maintenance) for overall 10 years and preferably 3 years in E&E industry. Knowledge and Skills :Desired E&E product knowledge, safety procedures knowledge, organization and planning skills, people management skills, customer oriented behavior, Schindler Leadership Framework behaviors required.

Education : Bachelor's degree in Technical, Mechanical, Electrical or Electronics Engineering. MBA (preferred)

We Elevate... You



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