Technical Communications Specialist

2 weeks ago

Bengaluru, Karnataka, India Zebra Full time

Remote Work: Hybrid

Overview: At Zebra, we are a community of innovators who come together to create new ways of working to make everyday life better. United by curiosity and care, we develop dynamic solutions that anticipate our customer's and partner's needs and solve their challenges.
Being a part of Zebra Nation means being seen, heard, valued, and respected. Drawing from our diverse perspectives, we collaborate to deliver on our purpose. Here you are a part of a team pushing boundaries to redefine the work of tomorrow for organizations, their employees, and those they serve.
You have opportunities to learn and lead at a forward-thinking company, defining your path to a fulfilling career while channeling your skills toward causes that you care about – locally and globally. We've only begun reimaging the future – for our people, our customers, and the world.
Let's create tomorrow together.

This role will be communicating technical information to end users of Zebra products and applications using writing, editing, design, illustration, or multimedia skills.

Responsibilities:

– Act as lead and SME for technical writing on team. Mentor other technical writers on best practices.

– Drive process improvements and document guidelines/standards to ensure continuity of style of content.

– Build and maintain a comprehensive library of technical terminology and documentation.

– Write clear, concise, and informative documentation to educate external developers, partners, and prospects on Zebra's features and functionality.

– Write clear, concise, and informative documentation to educate external developers, partners, and prospects on Zebra's features and functionality.

– Evaluate project requirements, analyze audience needs, and recommend appropriate externallyfacing documentation.

– Develop code samples and interactive tutorials to help developers get up to speed quickly.

– Work closely with engineers, product managers, and other team members to collect source information, obtain technical reviews, and test functionality, as necessary.

– Participate in team initiatives to establish style and process guidelines, provide input into tool and usability decisions, and contribute occasionally to internal documentation.

Qualifications:

Preferred Education:

  • Bachelor's degrees in technical writing, computer science, or a related field.

Preferred Work Experience (years):

  • 5-8 years of experience in technical writing.


Key Skills and Competencies:


• Demonstrated experience writing documentation for
targeted audiences.

• Experience with specified business tools.

• Proficiency with various authoring tools and familiarity
with task management software

• Ability to work both independently and collaboratively,
learn new skills quickly, and balance multiple projects.

• Ability to work with a variety of stakeholders, both
technical and non-technical.

• Knowledge of technical writing standards and familiarity
with common style guides.

To protect candidates from falling victim to online fraudulent activity involving fake job postings and employment offers, please be aware our recruiters will always connect with you via email accounts. Applications are only accepted through our applicant tracking system and only accept personal identifying information through that system. Our Talent Acquisition team will not ask for you to provide personal identifying information via e-mail or outside of the system. If you are a victim of identity theft contact your local police department.

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