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Parcel Auditor/ Operations Support
2 weeks ago
Job Description
Operations Support, Parcel Auditor
Must-Have Skills: Parcel/Small Package Audit / MS Excel / UPS or FedEx Services Knowledge.
Years of experience: 1+ Years.
Shift Time: 11 AM to 8 PM and 12 PM to 9 PM
Employment Type: Full Time
Work Model: Hybrid
Benefits and Perks:
- Cutting-Edge Technology
- Medical Insurance (Which covers spouse, up to two children, parents or parent-in-laws)
- Continuing Education Program Policy
- Annual EBITDA Bonus
- Annual Outing
- Paid Maternity Leave
- Paid Parental Leave
About The Position and Our Team:
As a Parcel Auditor you will be working with the Parcel Operations Support Team based out here in Pune.
You will be responsible for the general processing of UPS/FedEx carrier claims on behalf of our customers as assigned. This includes both filing claims and performing the transaction in the system, as well as conducting any research necessary to file such claims.
Responsibilities:
- Files and follows up on standard carrier claims using applicable methodology prioritizing for time sensitivity.
- Manages incoming and outgoing mail/email correspondence for claims processing, follow up, and research.
- Prepare audit findings and develop recommendations.
- Stay current on industry trends, and best audit practices.
- Utilizes resources for job assignments and research, data gathering and other analysis.
Qualifications and Skills Required:
- Proficient in the English language.
- 1+ years prior parcel auditing experience.
- Sound understanding of parcel audit claim processing with UPS or FedEx.
- Sound understanding of UPS/FedEx service guarantees.
- Professional telephone and email etiquette.
- Ability to prioritize job assignments including requests from multiple auditors.
- Ability to utilize customized and purchased computer applications to complete job tasks and for job communications.
- Proficiency with Microsoft Office applications, primarily Excel and Outlook.
- Critical thinking skills for problem solving, analysis, and decision making.
- Task-driven with exemplary organizational skills.
- Comfortability working in a collaborative environment.
Interested candidates can share their resume at
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