Spec Analytics Analyst C10

1 week ago

Bengaluru, Karnataka, India Citi Full time
The Business Analytics Analyst is a developing professional role. Applies specialty area knowledge in monitoring, assessing, analyzing and/or evaluating processes and data. Identifies policy gaps and formulates policies. Interprets data and makes recommendations. Researches and interprets factual information. Identifies inconsistencies in data or results, defines business issues and formulates recommendations on policies, procedures or practices. Integrates established disciplinary knowledge within own specialty area with basic understanding of related industry practices. Good understanding of how the team interacts with others in accomplishing the objectives of the area. Develops working knowledge of industry practices and standards. Limited but direct impact on the business through the quality of the tasks/services provided. Impact of the job holder is restricted to own team.

About the role:


The key priorities of the marketing team are to show that the Citi executing our strategy and transformation to strengthen our competitive position.

The team focuses on analyzing Citi's Enterprise Marketing and Brand engagement activities, rolled on various digital channels.

The team is responsible for proving strategic thought-leadership on closing the gap for performance analyses for Citi's sponsorships and assets.

We create ongoing cadence of ROI measurement, KPI tracking, and reporting to evalaute campaign performance, ROI, and impact on overall Card engagement.

We also manage in-house competitive intelligence and social media monitoring reports, to show to track overall health of a Brand.


Responsibilities:
Gathers operational data from various cross functional stakeholders to examine past business performance


Identifies data patterns & trends, and provides insights to enhance business decision making capability in business planning, process improvement, solution assessment etc.

Recommends actions for future developments & strategic business opportunities, as well as enhancements to operational policies

involved in exploratory data analysis, confirmatory data analysis and/or qualitative analysis

Translate data into consumer or customer behavioral insights to drive targeting and segmentation strategies, and communicate clearly and effectively to business partners and senior leaders all findings

Continuously improve processes and strategies by exploring and evaluating new data sources, tools, and capabilities

Work closely with internal and external business partners in building, implementing, tracking and improving decision strategies


Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:2-4 years relevant experience

Good communication skills (both verbal and written) and ability to work with cross-functional partners and team members

Familiarity with Pyspark/Python/SQL basic programming

Working knowledge of Tableau is appreciated.

Education:
Bachelors/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required

Job Family Group:
Decision Management

Job Family:
Business Analysis

Time Type:
Full time

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