Customer Care Collections Sr. Rep
1 week ago
In these roles you will be responsible for:
- Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables.
- Responding to customer requests by phone and/or in writing to ensure customer satisfaction and to assure that service standards are met
- Analyzing medical insurance claims for quality assurance
- Resolving moderately routine questions following pre-established guidelines
- Performing routine research on customer inquiries.
- Developing and maintaining a solid working knowledge of the healthcare insurance industry and of all products, services and processes performed by the team
Requirements for this role include:
- Ability to work regularly scheduled shifts from Monday-Friday 8:30PM to 5:30AM or 5:30PM to 3:30AM.
- High school diploma
- 1+ year(s) of experience using a computer with Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools.
- 0-6 months of experience in a service-oriented role where you had to correspond in writing or over the phone with customers who spoke English.
- 0-6 months of experience in a service-oriented role where you had to apply business rules to varying fact situations and make appropriate decisions
*** The shift timings can be changed as per client requirements. Additionally, resources may have to do overtime and work on weekend's basis business requirement.
*** All new hires will be required to successfully complete our Orientation/Process training classes and demonstrate proficiency of the material.
-
Customer Care Collections Sr Rep
1 month ago
Chennai, Tamil Nadu, India NTT Data Vertex Software Inc. Full timeApply for Customer Care Collections Sr. Rep., Career Progress Consultants in Chennai for 1 - 4 Year of Experience on
-
Customer Care Collections Sr Rep
1 week ago
Chennai, Tamil Nadu, India NTT Data Vertex Software Inc. Full timeApply for Customer Care Collections Sr. Rep., Career Progress Consultants in Chennai for 1 - 4 Year of Experience on
-
Customer Care Collections Sr Rep
4 weeks ago
Chennai, Tamil Nadu, India NTT Data Vertex Software Inc. Full timeApply for Customer Care Collections Sr. Rep., Career Progress Consultants in Chennai for 1 - 4 Year of Experience on
-
Customer Care Collections Sr Rep
4 weeks ago
Chennai, Tamil Nadu, India timesjobs Full timeCustomer Care Collections Sr. Rep.Date: May 27, 2024Location: Chennai, TN, INCompany: NTT DATA ServicesPosition's General Duties and TasksIn these roles you will be responsible for:Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables.Responding to customer requests by phone and/or in writing to ensure...
-
Customer Care Collections Sr Rep
4 weeks ago
Chennai, Tamil Nadu, India timesjobs Full timeCustomer Care Collections Sr. Rep.Date: May 27, 2024Location: Chennai, TN, INCompany: NTT DATA ServicesPosition's General Duties and TasksIn these roles you will be responsible for:Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables.Responding to customer requests by phone and/or in writing to ensure...
-
Customer Care Collections Sr Rep
4 weeks ago
Chennai, Tamil Nadu, India timesjobs Full timeCustomer Care Collections Sr. Rep.Date: Apr 26, 2024Location: Chennai, TN, INCompany: NTT DATA ServicesPosition's General Duties and TasksIn these roles you will be responsible for:Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables.Responding to customer requests by phone and/or in writing to ensure...
-
Customer Care Collections Sr Rep
1 month ago
Chennai, Tamil Nadu, India timesjobs Full timeCustomer Care Collections Sr. Rep.Date: Apr 26, 2024Location: Chennai, TN, INCompany: NTT DATA ServicesPosition's General Duties and TasksIn these roles you will be responsible for:Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables.Responding to customer requests by phone and/or in writing to ensure...
-
Customer Care Collections Sr Rep
4 weeks ago
Chennai, Tamil Nadu, India timesjobs Full timeCustomer Care Collections Sr. Rep.Date: May 27, 2024Location: Chennai, TN, INCompany: NTT DATA ServicesPosition's General Duties and TasksIn these roles you will be responsible for:Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables.Responding to customer requests by phone and/or in writing to ensure...
-
Customer Care Collections Sr Rep
4 weeks ago
Chennai, Tamil Nadu, India timesjobs Full timeCustomer Care Collections Sr. Rep.Date: May 27, 2024Location: Chennai, TN, INCompany: NTT DATA ServicesPosition's General Duties and TasksIn these roles you will be responsible for:Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables.Responding to customer requests by phone and/or in writing to ensure...
-
Customer Care Collections Sr Rep
4 weeks ago
Chennai, Tamil Nadu, India timesjobs Full timeCustomer Care Collections Sr. Rep.Date: Apr 16, 2024Location: Chennai, TN, INCompany: NTT DATA ServicesIn these roles you will be responsible for:Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables.Responding to customer requests by phone and/or in writing to ensure customer satisfaction and to assure that...
-
Customer Care Collections Sr Rep
4 weeks ago
Chennai, Tamil Nadu, India timesjobs Full timeCustomer Care Collections Sr. Rep.Date: May 22, 2024Location: Chennai, TN, INCompany: NTT DATA ServicesIn these roles you will be responsible for:Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables.Responding to customer requests by phone and/or in writing to ensure customer satisfaction and to assure that...
-
Customer Care Collections Sr Rep
4 weeks ago
Chennai, Tamil Nadu, India timesjobs Full timeCustomer Care Collections Sr. Rep.Date: May 27, 2024Location: Chennai, TN, INCompany: NTT DATA ServicesPosition's General Duties and TasksIn these roles you will be responsible for:Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables.Responding to customer requests by phone and/or in writing to ensure...
-
Customer Care Collections Sr Rep
4 weeks ago
Chennai, Tamil Nadu, India timesjobs Full timeCustomer Care Collections Sr. Rep.Date: May 24, 2024Location: Chennai, TN, INCompany: NTT DATA ServicesIn these roles you will be responsible for:Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables.Responding to customer requests by phone and/or in writing to ensure customer satisfaction and to assure that...
-
Customer Care Collections Sr Rep
1 month ago
Chennai, Tamil Nadu, India timesjobs Full timeCustomer Care Collections Sr. Rep.Date: May 24, 2024Location: Chennai, TN, INCompany: NTT DATA ServicesIn these roles you will be responsible for:Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables.Responding to customer requests by phone and/or in writing to ensure customer satisfaction and to assure that...
-
Customer Care Collections Sr Rep
4 weeks ago
Chennai, Tamil Nadu, India timesjobs Full timeJob Title: Customer Care Collections Sr. Rep.Date: May 27, 2024Location: Chennai, TN, INCompany: NTT DATA ServicesResponsibilities:Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables.Responding to customer requests by phone and/or in writing to ensure customer satisfaction and to assure that service...
-
Customer Care Collections Sr Rep
4 weeks ago
Chennai, Tamil Nadu, India timesjobs Full time### Customer Care Collections Sr. Rep.Date: May 22, 2024Location: Chennai, TN, INCompany: NTT DATA ServicesIn these roles you will be responsible for: Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables. Responding to customer requests by phone and/or in writing to ensure customer satisfaction and to...
-
Customer Care Collections Sr Rep
4 weeks ago
Chennai, Tamil Nadu, India timesjobs Full time### Customer Care Collections Sr. Rep.Date: May 27, 2024 Location: Chennai, TN, IN Company: NTT DATA Services Position's General Duties and TasksIn these roles you will be responsible for:Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables. Responding to customer requests by phone and/or in writing to...
-
Customer Care Collections Sr Rep
2 months ago
Chennai, Tamil Nadu, India timesjobs Full timeCustomer Care Collections Sr. Rep.Date: Apr 16, 2024Location: Chennai, TN, INCompany: NTT DATA ServicesIn these roles you will be responsible for:Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables.Responding to customer requests by phone and/or in writing to ensure customer satisfaction and to assure that...
-
Customer Care Collections Sr Rep
1 month ago
Chennai, Tamil Nadu, India timesjobs Full timeCustomer Care Collections Sr. Rep.Date: Apr 26, 2024Location: Chennai, TN, INCompany: NTT DATA ServicesPosition's General Duties and TasksIn these roles you will be responsible for:Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables.Responding to customer requests by phone and/or in writing to ensure...
-
Customer Care Collections Sr Rep
4 weeks ago
Chennai, Tamil Nadu, India timesjobs Full timeCustomer Care Collections Sr. Rep.Date: May 27, 2024Location: Chennai, TN, INCompany: NTT DATA ServicesPosition's General Duties and TasksIn these roles you will be responsible for:Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables.Responding to customer requests by phone and/or in writing to ensure...