Customer Relation Executive-female

1 week ago


Delhi, Delhi, India Adhaan Solution Pvt. Ltd. Full time

CSM -CRM EXECUTIVE
Payment Follow-up: Conducting timely and effective follow-ups on outstanding payments.

Implementing strategies to reduce payment delays and enhance cash flow.

Reorder Management:
Developing and executing initiatives to encourage repeat orders.

Analyzing customer purchase history for proactive reorder suggestions.

Customer Relationship Building:
Establishing and nurturing relationships with clients post-sales.

Implementing personalized communication strategies to enhance customer loyalty.

Order Dispatch:
Overseeing the efficient processing and dispatch of customer orders.

Providing clear and timely communication on order status and tracking details.

Document Verification:
Designing and implementing secure document verification processes. Ensuring

accuracy and completeness in document submissions.

Pay:
Up to ₹240,000.00 per year

Schedule:

  • Day shift

Work Location:
In person

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