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Sr Zuora Administrator
4 months ago
- Administration and support of , including managing all Product Catalog requests from the business, including adding new SKUs, updating existing and disabling /removing SKUs, etc.
- Design, configure, test, document, and deploy high-quality business solutions on the Zuora platform based on industry best practices and business needs.
- Manage the process of implementing improvements and new functionality in the Zuora application
- Deliver support and solutions for break/fix issues
- Identify system inefficiencies/gaps, troubleshoot operational issues, and explore opportunities for updates.
- Communicate and collaborate with other technical resources and internal stakeholders regarding status, technical issues, and creative solutions to support business requirements
- Create and maintain documentation on processes and application configuration
- Stay current on new Zuora features and functionality and provide recommendations for process improvements.
- Support the governance model by working closely with all system partners to ensure minimal impact to organizations within the shared Zuora instance