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Customer Service Assistant

3 months ago

Bhopal, Madhya Pradesh, India Magnum Group Bhopal Full time
Maintains customer relationship by responding to inquiries; documenting actions.

  • Prepares for customer inquiries by studying products, services, and customer service processes.
  • Responds to customer inquiries by understanding inquiry; reviewing previous inquiries and responses; gathering and researching information; assembling and forwarding information; verifying customer's understanding of information and answer.
  • Records customer inquiries by documenting inquiry and response in customers' accounts.
  • Updates job knowledge by participating in educational opportunities.
  • Accomplishes customer service and organization mission by completing related results as needed.

Salary:
₹9, ₹15,000.00 per month

Benefits:

  • Health insurance

Schedule:

  • Day shift
  • Morning shift
  • Night shift
  • Rotational shift

Supplemental pay types:

  • Yearly bonus

Ability to commute/relocate:

  • Bhopal,

Madhya Pradesh:
Reliably commute or planning to relocate before starting work (required)

Education:

  • Higher Secondary(12th Pass) (preferred)

Experience:

- total work: 1 year (required)

  • Customer service: 1 year (required)

Language:

  • English (preferred)
  • Hindi (required)

Speak with the employer