Cargo Load Control Supervisor

1 week ago

Chennai, Tamil Nadu, India Cathay Pacific Airways Limited Full time
Company Description

Let your passion fly We're proud to be one of the world's leading airlines. Our reputation is built on a long track record of success, an ongoing commitment to our home Hong Kong, and the delivery of customer service that's straight from the heart. All of this is possible due to our talented people who share our passion for aviation and our commitment to being the best. Our global family can open up a world of opportunities for you. This means that your first role at Cathay Pacific won't be your last. It could take you anywhere.

Join us and discover just how far you can go

Role Introduction

To serve as a Load Control Supervisor for the region monitoring load planning functions for freighter and transit flights and ensuring highest standards of safety and compliance to Cathay service levels and regulatory requirements.

To drive operational excellence and service delivery in the port / area by partnering with relevant stakeholders to provide clarity, guidance and support on the set performance targets.

Key Responsibilities

Load Control

Distribute cargo aircraft loads according to safety regulations, gravity parameters, special requirements, unloading accessibility and other restrictions Accurately calculate aircraft weight and balances and prepare loading instructions for the region Complete load-sheets and reconcile against loading reports Deliver in-flight related documents to aircraft in a timely manner Ensure accuracy of all documents presented to the crew Ensure sufficient resources to carry out daily operations Attend training sessions as and when required Implement operations plans to optimise load control handling for the region Liaise with the stakeholders to ensure proper handling of the load control functions Ensure proper communication between Cargo Load Control and Ramp Coordinator for on ramp activities to ensure the aircraft is being handled in accordance to all Standard Operating Procedures Ensure all cargo is handled according to company standards File e-reports as required Any other reasonable task as requested

Safety, Security and Compliance

Help to ensure compliance and conformance to all regulatory and internal safety, security, quality, and procedural requirements Undertake quality check programmes established by Head Office and participate in audits as required Support Emergency and Accident role as required May be designated Operational Duty Holder for the station as required

People Development and Performance Management

Lead, support and encourage own team to achieve success Build a strong and motivated team, ensuring the right people are in place to foster positive team spirit and facilitate teamwork Supervise and mentor direct reports, encouraging effective collaboration Demonstrate leadership and lead by example in accordance with Cathay's core values Develop employees with high potential and identify learning opportunities to ensure appropriate training and development Maintain active and ongoing dialogue in relation to employee goals and individual performance Actively engage with employees to enhance communication and their understanding of department goals

E&A

Emergency and Accident and Crisis Response responsibilities as required Requirements

Academic qualifications

Graduation in any field is a minimum Diploma / Certification preferably in a logistics discipline would be an advantage

Knowledge, skills, training and experience

Minimum 5 years' experience cargo or ramp operations with a focus on Load Control activities Minimum 3 years' experience in the cargo industry is an advantage Experience in air cargo warehousing operations Knowledge in B747 freighter and aircraft weight and balance procedures Knowledge of Transportation Security Administration safety and security requirements Knowledge of air cargo build-up and Dangerous Goods acceptance Strong communication skills Natural customer service orientation Attentive to detail Knowledge of MS Word, Excel and PowerPoint Benefits
Personal & Application Information

Cathay Pacific is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful.

All related information will be kept in our file for up to 24 months. A copy of our Personal Information Collection Statement will be provided upon request by contacting our Data Protection Officer

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