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Associate Publication Coordinator
3 months ago
Job description:
Please note:
We are a remote-first organization so you can work from anywhere in India. You may be required to travel to our Mumbai office based on business requirements or for company/team events.
Be a part of our global team, dedicated to helping researchers worldwide publish their work.
As a crucial team member, you will work directly with authors, including many non-native English speakers, guiding them through the intricate landscape of academic publishing.
This role offers a unique opportunity to contribute to the advancement of research and make a difference in the scientific community.
Our dynamic PSS team offers a full range of services to meet authors' publication needs, including conducting literature reviews, selecting journals appropriate for their manuscripts, preparing their manuscripts for submission with technical content review and language editing, and assisting with the journal submission process.
Job responsibilities:
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Process management: Your role will primarily involve coordination of processes with internal and external stakeholders to meet client requirements and completing projects within prespecified timelines. This will include managing 'packs' for clients, making decisions on how to proceed with packs, and taking appropriate next steps.
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Communication: This will be an integral part of your role. You will communicate directly with clients to understand their needs, obtain required information from them to make decisions about next steps, and ensure that their expectations and preferences are being met through our internal and external stakeholders.
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Quality assurance: You will be required to perform quality assurance checks on the operational processes during pack management. In addition, you will perform root cause analysis on client complaints to identify and implement sustainable solutions.
Qualifications and prerequisites:
- 24 years of experience collaborating in team environments
- Master's degree in Humanities, Physical Sciences, Medicine, Life Sciences, or another relevant field; a PhD or advanced degree is preferred
- Proficiency in a fastpaced, deadlineoriented setting
- Experience in publishing or a related industry
- Strong written and verbal communication skills, adept at engaging with professionals from diverse backgrounds
- Proficient in MS Outlook, Word, Excel, and PowerPoint
- Ability to review, comprehend, and assess scientific documents for quality assurance
Additional information:
CACTUS is a culture-driven company powered by its people, their passion, and their inspiration. All Cactizens live by the culture and values that define us.
We value people for their talent, personality, competency, and the ability to learn and grow. We create a work environment that allows people to thrive and show their best performance. We believe in meritocracy.
We take pride in our diversity. We strive to embrace diverse voices and create an inclusive workplace.
We encourage all Cactizens to talk openly about their ideas and opinions and provide feedback to anyone who is a part of CACTUS, regardless of designation, experience, or seniority.
We also encourage them to place their trust and be open to differences in opinions and feedback.About CACTUS:
Cactus Communications is a science communication and technology company. We specialize in AI products and solutions that improve how research gets funded, published, communicated, and discovered.
We offer editorial, translation, education, and training solutions for researchers; strategic and tactical scientific content solutions to global life science organizations; AI-powered scholarly publishing products for journals and researchers; and solutions for science dissemination and engagement with peers, public, and policymakers for wider research outreach.
We have offices in London, Princeton, Singapore, Beijing, Shanghai, Tokyo, Seoul, Bengaluru, Hyderabad, and Mumbai; a global workforce of over 3,000 experts; and customers from over 190 countries.
Awards and recognition:
- Cactus Communications has consistently ranked among the top 20 on the global list of the Top 100 Companies for Telecommute Jobs since 201
- Recognised as 'Employers of the Future' two years in a row in 2023 and 2022, in a study by LeadUp Universe, Fortune India and Work Universe
- Recognised as One of India's Top 100 best Workplaces for Women by Great Place To Work in 202
- Winner of 'Best Innovation Leveraging AI Services' at AWS AI Conclave 202
- Recognized as one of the Best Companies for Millennials 2019 by Times Ascent and Learning & Organisation Development Roundtable
- Emerged as one of India's Top 10 Safe Workplaces for Women in a survey conducted by Rainmaker in 201
- Ranked #1 among India's Great Mid-Size Workplaces by Great Place to Work Institute in 2017