ERP & System Administrator

1 week ago


Mumbai, Maharashtra, India Best Marine Pvt Ltd Full time

Role Title:
ERP & System Administrator

Department:
Information Technology (IT) Department

Location:
Best Marine Private Limited,110, Natalwala Building, Cadell Road, Mahim, Mumbai, Maharashtra

Key Relationships:
Vendors & Department Heads

Reports To:
Chief Operations Officer (COO), Board of Directors

Purpose:

The purpose of this job is to manage and maintain the organization's ERP System and overall information technology infrastructure, ensuring seamless operations and providing technical support to the end-users.

It involves implementing and optimizing ERP and other softwares and systems, ensuring data security, and collaborating with teams to support business objectives through ecient IT solutions.


Context:

In this role, you will contribute to the IT department's tech enablement and transformation initiatives, managing and optimizing the organization's technology infrastructure.

You will play a key role in implementing innovative software solutions, ensuring data security, and collaborating with cross-functional teams to support business objectives through advanced IT capabilities.

-
Role Accountabilities:_

ERP Implementation and Customization

Workflow Management and User Training Support

  • Automate workflows, improve SoPs, eliminate duplicity. Collaborate crossfunctional teams, enable IT solutions. Train teams on applicable ERP modules for smooth ops. Conduct IT security awareness training for employees.

IT Infrastructure Management

  • Manage IT infrastructure servers, networks, workstations. Monitor system performance, optimize IT infrastructure.
Administer user accounts, access control & permissions.
Handle ITAM & ITSM - Asset & Service Management-Liaise with IT vendors for procurement & support.
Maintain biometric & access control hardware.
Ensure logs and system records are accurate & organized.

Troubleshooting and Technical Support

  • Troubleshoot and resolve system issues and errors.
Identify & resolve discrepancies from data migration/API. -Provide tech support, troubleshoot issues for end-users.

Data Security and Compliance

  • Adhere to IT policies, regulations, and best practices. Ensure data security & protect from potential threats. Conduct IT audits and ensure compliance.

Software and License Management

  • Manage software licenses, ensure compliance. Manage SaaS renewals & software licenses.

Cloud Services and Online Platforms

Continuous Learning and Technological Updates

  • Stay updated with emerging tech trends, suggest solutions. Gather feedback, enhance UI/UX for userfriendly exp.

Minimum Experience:3+ years of Hands-on experience with managing and maintaining IT infrastructure, support, system administration. Previous exposure to ERP System Integration, API & Web Server Management including IT security practices and data protection.

Essential Knowledge:
Awareness of industry regulations and compliance requirements related to IT. In-depth understanding of hardware, IoT,softwares, SAAS, and networking technologies. IT project management methodologies to plan and execute projects eefectively. Data analysis methodologies for evaluating system performance and identifying improvements.

ERP:
Frappe, ERPNext, Zoho, Stitch MES

Key Performance Indicators:
Integration Timeline & Effeciency. Data Migration Accuracy & Integrity. System Uptime and Availability. Issue Resolution / Troubleshooting TAT. Infrastructure Scalability. Cost Optimization & ROI. Compliance and Security Adherence. Training, Adoption & Participation. System Maintenance & Upgrades

SKILLS :
Technical Skills. Data Validation & Integrity. Quality Control & Assurance. Communication & Collaboration. Time Management & Triaging. Documentation. Project Management Skills. Continuous Learning. Analytical Thinking

Personality:
Continuous Learner & Problem Solver. Attentive, Observant & Detail Oriented. Confident, Energetic & Adaptable. Punctual, Orderly & Organized. Mature, Professional & Collaborative. Prescient, Foresighted & Result-Driven o Resilient, Perseverant & Optimist. Prudent, Responsible & Proactive. Loyal, Trustworthy & Entrusted

Job Profile:
Cost to Company: up to - 6 LPA (50,000/Month)

Office Timings: 10:00 AM - 6:00 PM Days: Monday to Saturday

Contact Details Name:

Oomer Madni Designation:
Chief Operating Officer (COO)

Mobile:

Salary:
From ₹50,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Health insurance
  • Leave encashment
  • Provident Fund

Schedule:

  • Day shift

Ability to commute/relocate:

  • Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)

Education:

  • Bachelor's (required)

Experience:

- total work: 3 years (required)

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