Specialist System Engineer

2 weeks ago

Delhi, Delhi, India Societe Generale Global Solution Centre Full time

ResponsibilitiesGlobal Technology Services is one of the largest shared service centers for IT infrastructures ensuring the 24/7 quality and continuity of our infrastructures and their resilience to incidents, aligned with RESG/GTS norms & standards in the areas of: End User Support, Database & Systems Administration, Data Centre Services and Command Centre.

Department / Project Overview – USU Team part of GTS under the area of End User Support provides servicesProfile RequiredKey Responsibilities –-Good Knowledge on Basic Networking, Servers, Windows 10/11-Good knowledge on Asset Management, E-Waste Management-Work under pressure and fast-paced environment to resolve issues quickly and ensure the daily operation is smooth.-Perform BOD /EOD controls / Health check to assure infra services are in optimal condition before the start of BAU activities.-Perform Operational Procedures provided to support Health check and/or Monitoring-Create and maintain technical documentation for support applications-Change management to be followed and execute the changes.

-Perform PS/Morse Controls and participate in Goverance callsDelivery and Operations

  • Ensure quality of the delivery of services provided according to specific and defined KPIs & SLAs.
  • Oversee levers to improve efficiency on existing perimeter. Develop culture of efficiency.
  • Ensure production functions are of quality.
  • Standardized and regular reporting /Dashboard for production activities.
  • Ensure operational risk management/reporting (risk matrix/capacity management, skills matrix, regulatory risk, compliance,).
  • Ensure local strategy follows global strategy. Harmonize tooling and process accordingly.​​Why Join Us"We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status"

Business InsightAt Société Générale, we are convinced that people are drivers of change, and that the world oftomorrow will be shaped by all their initiatives, from the smallest to the most ambitious.

Whether you're joining us for a period of months, years or your entire career, together we can havea positive impact on the future.

Creating, daring, innovating and taking action are part of our DNA.If you too want to be directly involved, grow in a stimulating and caring environment, feel useful on adaily basis and develop or strengthen your expertise, you will feel right at home with usStill hesitating?You should know that our employees can dedicate several days per year to solidarity actions duringtheir working hours, including sponsoring people struggling with their orientation or professionalintegration, participating in the financial education of young apprentices and sharing their skills withcharities.

There are many ways to get involved.

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