IT System Engineer

2 weeks ago


Delhi, Delhi, India Futran Solutions Full time

Position Title:
Sr

IT-System EngineerLocation:

Begumpet, HyderabadTiming:
Fixed Night Shift PM to 3.30 AM IST - Work from Office

Role/Responsibilities:

We are looking for an IT specialist who would be responsible for Windows, Desktop and Office 365 administration, providing End-user support and training for hardware and software.

S/he would need to collaborate with the IT Manager to ensure operational security, Maintenance and Governance.

Primary Responsibilities:
Providing end-user support for PC/ server-based hardware, applications, and services

  • Anti-virus and firewall set up and maintenance.
  • Knowledge of windows and Linux based set up
  • Patching various OS, servers and applications and configuration
  • Installation, set-up and configuration of applications on desktops or servers.
  • Debug and issues with set-up and configuration to resolve those.
  • New user setup like installing and configuring workstations, software, telephone, headsets, Wi-Fi connection, network printing, etc.
  • Debugging and Resolving memory, network/connectivity related issues
  • Ensuring the operational health of the SharePoint online environment
  • Administration, support and configuration of MS Office O365
  • Administer and support an enterprise-level Microsoft Exchange infrastructure.
  • Troubleshoot Exchange related issues when alerted by monitoring software.
  • Maintenance, and sustainment of additional complementary functionality for customer sub sites, lists, libraries, and content
  • Maintain and provide support for all IT infrastructure.
  • Work in Shifts

Mandatory Skills/Experience:
Experience with IT network set up/firewalls/Anti-virus/Filesystem/HW and Software

  • Experience in troubleshooting OS, network and HW related issues
  • Resolving desktop related issues
  • Good knowledge of Windows operating systems, PowerShell, and Office 365.
  • Experience in setting up antivirus/firewalls/Information Security policies (server side and client side).
  • Strong experience with configuration and administration of Microsoft products and their features like Outlook/Office 365/Exchange
  • Experience in setting up and streamlining the workflows and processes.
  • Experience with clouds like Azure would be an added advantage.
Other Aspects –Around 1+ years of experience in managing IT infrastructure and support.

  • Collaboration, interpersonal, and communication skills.
  • Client interfacing skills


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