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Customer Success Intern
2 weeks ago
Key Responsibilities:
- Assist in the onboarding process for new clients, including gathering client requirements, configuring the CRM system, and providing training and support.
- Collaborate with the sales, customer success, and technical teams to ensure a seamless transition for clients from sales to implementation.
- Work closely with clients to understand their business needs and customise the CRM solution to meet their specific requirements.
- Provide training sessions and user documentation to clients, empowering them to effectively utilize the CRM platform.
- Troubleshoot and resolve any issues or challenges that arise during the onboarding process.
- Collaborate with the product development team to provide feedback and suggestions for improving the onboarding experience and product functionality.
Job Type:
Internship
Contract length: 6 months
Pay:
₹8, ₹10,000.00 per month
Schedule:
- Day shift
Education:
- Bachelor's (required)
Language:
- English (required)
- Hindi (required)
Expected Start Date: 29/04/2024
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