Operations Executive

2 weeks ago


India ADDA Full time
1

about

  • ADDA Discover is growing our team We are hiring an Operations Executive to partner with
- clients to drive adoption, manage business operations, and grow our business. This role is a
- balance of individual work within a highly collaborative team. You will be working directly with
- vendors to maintain and grow existing relationships and will identify expansion opportunities.

  • ADDA is SaaS for Residential Community Management.
With ADDA each

  • Apartment/Condo/Gated Community gets a Highly Useful App for all Owners & Tenants to
- connect with their Community.
This App is powered by the most Comprehensive SaaS with ERP
- and Access Management.
ADDA's vast product Suite includes Private Social Network,

  • Helpdesk, Accounting, Facility Booking, Visitor Management, Community Commerce, Service
  • Marketplace, etc.
  • DISCOVER is ADDA's exclusive marketplace for residents to find the trusted services on the
  • ADDA App to meet their day to day home needs. DISCOVER is currently accessible to ADDA
- users in Bangalore, Chennai, Mumbai and Pune.

about1

exp

null

Experience

  • 0.61
location

Hybrid, Bangalore

qualification

  • Bachelor's Degree or MBA preferably in Marketing, Operations or relevant fields.
  • 6 months experience of working in a marketplace or aggregator company in vendor
- management / operations.

  • Experience working closely with other functions like Marketing, Verification,
  • Documentation and Product.
  • Excellent communication skills, a great listener.
  • Experience working with customer communication tools like Zoho or Hubspot.
responsibilities

  • Onboarding new vendors and training their staff on how to use the admin panel
- effectively.

  • Identifying opportunities for product marketing,process improvement and automation.
  • Advising our vendors on how to improve their performance and increase their return on
- investment.

  • Clearly communicating the benefits of new product features and ensuring vendors
- promptly adopt them.

  • Quickly identifying gaps in our product that impact the success of our vendors.
  • Working closely with our product and engineering teams to ensure issues are resolved.
  • Proactively talking with customers to ensure that they get the most value out of our
- service.

  • Developing and nurturing customers into advocates to increase brand awareness and
- build a sense of community.

  • Analyzing data and results to guide the success of verticals.

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