Technical Lead, Salesforce Support

1 week ago

Bengaluru, Karnataka, India Iron Mountain Full time

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That's why we need smart, committed people to join us. Whether you're looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.

Are you curious about being part of our growth stor​y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

We are seeking a hands-on Senior Technical lead to manage day to day Salesforce platform support Operations(Service delivery). The ideal candidate would need advanced knowledge of the Salesforce platform and various modules (Sales. Service, Revenue cloud modules ), with deeper knowledge in both development and support experience. The candidate should have a strong background in software development and Salesforce and should be comfortable in a remote working environment supporting hybrid on-shore/off-shore support teams.

Key Responsibilities include but not limited to :

Responsible for overseeing the Salesforce Platform operations and Service delivery management. Monitor incidents logged for the platform through ServiceNow and manage operations meeting SLAs. Develops and maintains productive relationships with business stakeholders and partners across the SF User groups in the enterprise. Communicate with Business Users and Stakeholders at all levels of management in case of issues/escalations. Works closely with the IT Operations Leadership team and identifies improvements to systems and processes. Collaborate with Scrum Teams and Product owners to onboard new features to Service Delivery Discuss with developers, Solution Architects and provide technical advice to Product Owners, Product Managers and stakeholders Collaborate with support teams on estimating level-of-effort, timing, and feasibility for minor enhancements and new features and users stories based on business requirements, and to optimize system and program functionality Category: Information Technology

  • Senior / Lead Technical Writer (Hyderabad / Bangalore)

    1 month ago

    Bengaluru, Karnataka, India Salesforce Full time

    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job CategoryEnterprise Technology & InfrastructureJob DetailsAbout SalesforceWe're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help...

  • Senior / Lead Technical Writer (Hyderabad / Bangalore)

    3 weeks ago

    Bengaluru, Karnataka, India Salesforce Full time

    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job CategoryEnterprise Technology & InfrastructureJob DetailsAbout SalesforceWe're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help...

  • Technical Writer Intern

    1 month ago

    Bengaluru, Karnataka, India Salesforce Full time

    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.About Futureforce University RecruitingOur Futureforce University Recruiting program is dedicated to attracting, retaining and cultivating talent. Our interns and new graduates work on real projects that affect...

  • Technical Writer Intern

    3 weeks ago

    Bengaluru, Karnataka, India Salesforce Full time

    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.About Futureforce University RecruitingOur Futureforce University Recruiting program is dedicated to attracting, retaining and cultivating talent. Our interns and new graduates work on real projects that affect...

  • Salesforce Technical Lead

    1 week ago

    Bengaluru, Karnataka, India System Soft Technologies Full time

    Job SummaryClient is seeking a Salesforce Technical Lead for a Hybrid role in Bengaluru.Responsibilities:- Translate business functional requirements into system/technical requirements following Salesforce best practices.- Design comprehensive Salesforce solutions using Configuration and Customization (APEX Class, Triggers, Visualforce pages, Lightning...

  • Salesforce Technical Lead

    1 week ago

    Bengaluru, Karnataka, India SkySys Full time

    Role: Salesforce Technical Lead Position Type: Full-Time Contract (40hrs/week) Contract Duration: 12 Months+ With possibility of Contract-to-Hire Work Hours: IST – India Time (2 Hours overlap with EST) Work Schedule: 8 hours/day (Mon-Fri) Location: India - Hybrid (2 days Onsite at Bangaluru, Chennai or Gurgaon Office) Responsibilities: ...

  • Salesforce Technical Lead

    1 week ago

    Bengaluru, Karnataka, India IBU Consulting Full time

    The Salesforce Technical Lead will be responsible for leading and managing Salesforce projects, providing technical expertise, and ensuring the successful delivery of Salesforce solutions. The ideal candidate will have 5 to 10 years of experience in Salesforce development, with a strong understanding of Salesforce architecture, configuration, customization,...

  • Salesforce Technical Lead

    1 week ago

    Bengaluru, Karnataka, India System Soft Technologies Full time

    Job SummaryClient is in search of a Salesforce Technical Lead for a Hybrid role in Bengaluru.Responsibilities:• Align business functional requirements with system/technical requirements following Salesforce best practices.• Design comprehensive Salesforce solutions using Configuration and Customization (APEX Class, Triggers, Visualforce pages, Lightning...

  • Salesforce Technical Lead

    1 week ago

    Bengaluru, Karnataka, India Devlats Pvt Ltd Full time

    Job Title: Salesforce Solutions ArchitectAbout the job : Lead the design, development, and implementation of Salesforce solutions focusing on market functionalities like lead management, opportunity tracking, order processing, and customer relationship management. Architect scalable and robust Salesforce solutions following best practices and industry...

  • Salesforce Technical Lead

    1 week ago

    Bengaluru, Karnataka, India TEKsystems Global Services in India Full time

    Salesforce Technical Lead (Sales cloud, service cloud, LWC)Experience –6+ years.Location – Hyderabad/BangaloreNotice Period – Immediate to 30 DaysTechnical Skills :1) Sales force - Service cloud2) candidate will have experience in developing apex classes, apex test classes, visual force pages, lightning aura components, and lightning web components.3)...

  • Salesforce- Technical Lead

    1 week ago

    Bengaluru, Karnataka, India Corporate Resources Full time

    Job Description Job Responsibilities:::: Develop customized solutions within the Salesforce platform to support critical business functions and meet project objectives, client requirements, and company goals. Perform unit testing for the module assigned and take ownership of delivering the module with minimal functional and technical errors. Should...

  • Solution Architect

    1 week ago

    Bengaluru, Karnataka, India Salesforce Full time

    Job CategoryCustomer SuccessJob DetailsAbout SalesforceWe're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and...

  • Partner Development Advisor

    1 month ago

    Bengaluru, Karnataka, India Salesforce Full time

    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job Category SalesJob Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry...

  • Partner Development Advisor

    3 weeks ago

    Bengaluru, Karnataka, India Salesforce Full time

    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job Category SalesJob Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry...

  • Solution Architect

    1 week ago

    Bengaluru, Karnataka, India Salesforce Full time

    Job Category :Customer Success GroupJob Details:Job Details:The Solution Architect will have responsibility for supporting our largest and most strategic Solution Delivery opportunities, lending their expertise to the delivery of premier Salesforce implementations and building the vital and valuable relationships both internally and externally in order to...

  • Account Executive

    1 week ago

    Bengaluru, Karnataka, India Salesforce Full time

    Job CategorySalesJob DetailsAbout SalesforceWe're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career...

  • Financial Controller

    1 week ago

    Bengaluru, Karnataka, India Salesforce Full time

    Job CategoryCustomer SuccessJob DetailsAbout SalesforceWe're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and...

  • Technical Salesforce Engineering Manager

    1 week ago

    Bengaluru, Karnataka, India Unity Full time

    Role Description The opportunity As the Technical Salesforce Engineering Manager for Go To Market, you will lead and manage a team of skilled Salesforce developers and QA engineers, responsible for developing, and implementing impactful, scalable Salesforce solutions. Your focus will be on collaborating with Engineering leadership and business...

  • Ecs Account Executive-2

    1 week ago

    Bengaluru, Karnataka, India Salesforce Full time

    Job CategorySalesJob DetailsAbout SalesforceWe're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career...

  • Account Executive

    1 month ago

    Bengaluru, Karnataka, India Salesforce Full time

    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category SalesJob Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry...