production support engineer level 1/ 2

1 week ago

Delhi, Delhi, India Blackridge Group Full time
Job DescriptionPRODUCTION SUPPORT ENGINEER LEVEL 1/ 2Missions:Supervise and control the availability of the production environment and control the production backups

Monitor the smooth running of batch processing of production and test environments

Provide

Level 1

and

2

support, and contribute to resolving incidents and problems

Inform the business lines of any deterioration and/or interruption of services

Coordinate the provision of test environments within the given timeframe

Write and update operating documentation and takeover instructions


Contribute in maintaining and optimizing internal system management processes, within a framework based on ITIL, with a service management tool.


Prerequisites :
A degree in Computer Science (at least 2 years in higher education), with previous experience in a similar position

Very good knowledge of

Unix

and

Windows

environment and Scheduling tools (Control-m ideally)

Team Spirit and Strong client service orientation.

If you are interested, please send your application at or

contact us at the following number for further details at

RequirementsPRODUCTION SUPPORT ENGINEER LEVEL 1/ 2 Missions: Supervise and control the availability of the production environment and control the production backups Monitor the smooth running of batch processing of production and test environments Provide Level 1 and 2 support, and contribute to resolving incidents and problems Inform the business lines of any deterioration and/or interruption of services Coordinate the provision of test environments within the given timeframe Write and update operating documentation and takeover instructions Contribute in maintaining and optimizing internal system management processes, within a framework based on ITIL, with a service management tool

Prerequisites :

A degree in Computer Science (at least 2 years in higher education), with previous experience in a similar position Very good knowledge of Unix and Windows environment and Scheduling tools (Control-m ideally) Team Spirit and Strong client service orientation.

If you are interested, please send your application at or contact us at the following number for further details at

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