Quality Assurance Manager

1 week ago


Hyderabad, Telangana, India Trouw Nutrition South Asia Full time
REPORTS TO: General Manager, Nutreco South-AsiaJob Description
  • The Quality Assurance Manager is responsible for developing, implementing, and monitoring all internal Quality Assurance plans and programs necessary for the relevant markets served by Nutreco. This contributes to achieving the organization's goals by ensuring the desired quality levels of products, processes, and services are maintained.
  • The Quality Assurance Manager provides leadership and direction in the area of Quality Assurance, managing a team of QA staff to ensure quality control targets are met and focusing on both product/service quality and the means to achieve it.
  • Managing inspection and testing programs, as well as proactive quality assurance procedures to prevent defects and improve performance.
  • Collaborating with other departments like supply chain, production, and sales to uphold quality standards.
Quality policies and programs:
  • Develops, implements, and monitors quality policies and quality control programs to ensure regulatory compliance and maintain required certificates.
  • Tracks and includes quality developments in policies, oversees Quality Assurance Laboratory Programs, and ensures seamless business operations.
Quality Systems / certificates and continuous improvement:
  • Establishes and maintains a quality management system, drives continuous improvement processes, and ensures business essential certifications are up-to-date.
  • Liaises with relevant departments to collect quality system data and oversees compliance with procedures for quality control.
Quality Control:
  • Ensures compliance with quality control procedures and manages customer QA relationships to meet quality expectations.
  • Develops Customer QA relationships and spec documentation for compliance.
Communication:
  • Promotes Quality Assurance with relevant departments, coordinates training, and participates in crisis management situations to prevent incidents.
  • Handles product complaints, initiates corrective actions, and advises on solutions to ensure customer satisfaction.
Audits:
  • Organizes and guides internal and external audits to maintain quality certificates and reports audit outcomes to stakeholders.
Key Accountabilities
  • At least 7 years of working experience
  • Master's degree (No need for a PhD) in chemistry, food technology, or life sciences
  • Experience in the Aqua feed industry is a must.
  • Proven management of multiple production sites and teams.
  • Experience in implementing quality management systems and conducting supplier audits.
  • Exposure to product development processes is desirable.
  • Effective communication skills with customers to address quality concerns and ensure satisfaction.


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