Quality Assurance

1 week ago


Hyderabad, Telangana, India Wipro Full time
Job description Your role is critical in maintaining and improving the overall quality standards within the organization You will lead a team of quality analysts and collaborate with cross-functional teams to drive continuous improvement in processes

Key Responsibilities:

Team Leadership:
Lead, mentor, and coach a team of quality analysts Set clear performance expectations and provide regular feedback to team members Foster a positive and collaborative team culture focused on quality and excellence

Quality Assurance:
Develop and implement quality control processes and procedures Monitor and evaluate the quality of products or services at various stages of production or delivery Identify and communicate quality-related issues to relevant stakeholders Ensure compliance with quality standards, industry regulations, and company policies

Process Improvement:
Continuously analyze processes to identify areas for improvement Work closely with cross-functional teams to implement process enhancements Track and measure the effectiveness of process improvements

Data Analysis:
Collect and analyze quality-related data to identify trends and areas of concern Use data-driven insights to make informed decisions and drive quality improvements Documentation:Maintain accurate and up-to-date records of quality assessments and findings Prepare reports and presentations to communicate quality performance to management Training and Development:Provide training to team members on quality standards, processes, and tools Support the professional growth and development of team members

Customer Focus:
Collaborate with customer support and product development teams to address customer feedback and issues related to product quality Audit and Compliance:Conduct internal audits to ensure adherence to quality standards and regulatory requirements Participate in external audits and assist in compliance initiatives Qualifications: Graduate HRO
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