Site Reliability Engineer

1 week ago

Pune, Maharashtra, India PubMatic Full time

PubMatic (Nasdaq:
PUBM) is an independent technology company maximizing customer value by delivering digital advertising's supply chain of the future.

PubMatic's sell-side platform empowers the world's leading digital content creators across the open internet to control access to their inventory and increase monetization by enabling marketers to drive return on investment and reach addressable audiences across ad formats and devices.

Since 2006, our infrastructure-driven approach has allowed for the efficient processing and utilization of data in real time.

By delivering scalable and flexible programmatic innovation, we improve outcomes for our customers while championing a vibrant and transparent digital advertising supply chain.

As an SRE Engineer, you will be responsible for the Activate and Production Infrastructure. Your essential duties encompass ensuring the seamless operation and optimal performance of large-scale distributed software applications.

Your role revolves around maintaining a robust and high-performing environment, contributing to the reliability of our services, and innovating solutions to guarantee 24/7 availability.

By leveraging your technical expertise and dedication, you contribute to maintaining a seamless experience for our users while upholding the highest standards of operational excellence.


Your specific responsibilities include:

Role and Responsibilities:
Monitoring and Alerting

Review existing and set up new monitoring tools and systems as needed to track system performance, key metrics.
Incident Management

Monitor the alerts and logs to promptly identify incidents or anomalies. Prioritize incidents based on severity and potential impact on stability and reliability. Engage in effective incident resolution, applying necessary fixes and mitigations to restore normal operations.
On-Call Responsibilities

Organize on-call schedules to ensure 24/7 coverage for incident response. Respond to alerts, troubleshoot issues, and coordinate with NOC and Engineering teams for incident resolution. Conduct post-incident reviews to identify root causes, learn from incidents, and implement preventive measures.
Automation and Tooling


Review pre-existing and build new automation scripts and tools as needed to streamline repetitive tasks, enhance efficiency, and reduce manual errors.

Regularly update and maintain tools used for monitoring, deployment, and incident management to align with evolving needs.
Performance Optimization

Analyze application performance using profiling and monitoring tools to identify bottlenecks and areas for improvement. Work on optimizations, infrastructure upgrades, and architectural improvements to enhance system performance and efficiency.
Capacity Planning and Scaling

Monitor resource utilization and trends to predict capacity needs and plan for scaling.

Scale resources, such as servers and databases, are based on usage patterns and anticipated growth to maintain performance and reliability.

Also, automate the entire sizing process.
Disaster Recovery and Redundancy

Develop and maintain disaster recovery plans and procedures to ensure business continuity in case of failures or disasters. Implement redundancy and failover strategies to minimize downtime and maintain service availability during failures.
Knowledge Sharing and Documentation

Create and maintain comprehensive documentation for configurations, procedures, incidents, and best practices. Foster a culture of knowledge sharing within the team, conducting regular knowledge-sharing sessions and training programs.
Feedback Loop and Continuous Improvement

Collect feedback from incidents, post-mortems, and NOC/Dev team interactions to identify areas for improvement. Continuously iterate on processes, tools, and systems based on feedback and lessons learned to drive continuous improvement.
Collaboration and Communication

Collaborate closely with Engineering and DC/NOC teams to align goals and priorities. Ensure open and transparent communication within the team and with stakeholders, providing regular updates on incidents, progress, and initiatives.


Required Skills and QualificationsBachelor's degree in computer science or related disciplinesTotal 3+ years' experience in software application/product supportAbility to program using programming languages like Go, Scripting languages like Shell or PythonGood to have prior experience in technical engineeringA proactive approach to identify the problems, performance bottlenecks, and areas of improvementMust know, Networking, Database (MySQL) and Linux System concepts, Debugging and analyzing the core dumpsHands-on experience with monitoring and observability tools like Grafana, Nagios, Influx, ELK, etc.

Familiarity with orchestration tools like Docker and Grafana and incident management systems like ZendutyExcellent communication and collaboration skills, with the ability to work effectively across teams.

Self-motivated and positive mindset to examine any incidents#LI-DNIReturn to Office
:

PubMatic employees throughout the global have returned to our offices via a hybrid work schedule (3 days "in office" and 2 days "working remotely") that is intended to maximize collaboration, innovation, and productivity among teams and across functions.

Benefits
:

Our benefits package includes the best of what leading organizations provide, such as stock options, paternity/maternity leave, healthcare insurance, broadband reimbursement.

As well, when we're back in the office, we all benefit from a kitchen loaded with healthy snacks and drinks and catered lunches and much moreDiversity and Inclusion
:

PubMatic is proud to be an equal opportunity employer; we don't just value diversity, we promote and celebrate it.

We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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