Customer Experience Lead- Luxury Jewelry

7 days ago


Delhi, Delhi, India Michael Page Full time
One of the largest and most recognizable lifestyle brands in the country Lead client development & relations for a luxury brand

About Our Client

Our client is one of the foremost brands in the luxury jewellery space

Job Description

Identify specific customer segments for targeted interventions and approve the content and budgets for the communications and engagement Design, develop and approve internal processes/ systems for tracking customer ageing, developing targeted customer scheme and identify business opportunities aligned with the overall strategy of the company Design, develop and approve the customized/ personalized engagements for identified customers based on their preferences and lifestyle needs during special occasions like birthdays, anniversaries etc. to build lasting relationships Design and approve customer research which includes customer satisfaction scores, dormancy rates etc. and identify events for improvements Develop systems and policies to capture and document customer preferences from interactions of store staff

The Successful Applicant

Good experience in luxury retail managing client relations minimum 5-7 years of experience in luxury industry 10 years+ of work experience Post graduation in sales & marketing preferred

  • Delhi, Delhi, India Adastra Jewelry Private Limited Full time

    Company DescriptionAdastra Jewelry Private Limited is a Mumbai-based jewelry brand focusing on ethical jewelry business and high-quality craftsmanship, creating high-end jewelry. Adastra Jewelry launched three brands with a manufacturing firm, each catering to a specific target market in India and worldwide. Their core values of ethics and sustainability...


  • Delhi, Delhi, India Adastra Jewelry Private Limited Full time

    Company Description: Adastra Jewelry Private Limited, a Mumbai-based jewelry brand, focuses on ethical jewelry business and high-quality craftsmanship, producing high-end jewelry. The company has launched three brands with a manufacturing firm, each targeting specific markets in India and worldwide. With core values of ethics and sustainability, Adastra...

  • Jewelry Designer

    1 week ago


    Delhi, Delhi, India BeAbhika Full time

    We are looking for a skilled and enthusiastic Jewelry Designer to join our vibrant team at BeAbhika. As a Jewelry Designer, you will have a key role in developing and envisioning jewelry collections that match our brand's vision and resonate with our perceptive customers.Your artistic talent, eye for detail, and commitment to crafting exceptional jewelry...

  • Jewelry Designer

    7 days ago


    Delhi, Delhi, India BeAbhika Full time

    We are seeking a talented and passionate Jewelry Designer to join our dynamic team at BeAbhika. As a Jewelry Designer, you will play a pivotal role in creating and conceptualizing jewelry collections that align with our brand's vision and resonate with our discerning clientele. Your artistic flair, attention to detail, and dedication to producing exceptional...

  • Jewelry Designer

    7 days ago


    Delhi, Delhi, India M. Tarun Diamonds Full time

    Jewelry Designer Duties Designing jewelry pieces to meet customer specifications and market trends Working with a range of materials such as precious metals, gemstones. Creating sketches and models using CAD software and hand-made models Keeping up to date with current trends and the latest technology Liaising with clients in order to understand requirements...

  • Jewelry Designer

    1 week ago


    Delhi, Delhi, India Radhika Jewellers Full time

    About Us:Radhika Jewellers is a prominent name in the Indian jewelry industry, known for its exquisite craftsmanship and timeless designs. As we continue to expand our presence, we are seeking a highly talented and creative Jewelry Designer to join our dynamic team.Responsibilities:Market Trend Awareness: Stay up to date of current international and Indian...

  • Jewelry Designer

    1 week ago


    Delhi, Delhi, India Shivrang silver works Full time

    Seeking Freelance Jewelry DesignerRole DescriptionAs a freelance jewelry designer, showcase your creativity and expertise in crafting unique yet minimalist designs , designed specifically for modern and international jewelry market. We're looking for someone who can bring best ideas and innovative designsQualifications:*Bachelor's in Jewelry Design*Proven...

  • Jewelry Designer

    1 week ago


    Delhi, Delhi, India Shivrang silver works Full time

    Seeking Freelance Jewelry DesignerRole DescriptionAs a freelance jewelry designer, showcase your creativity and expertise in crafting unique yet minimalist designs , designed specifically for modern and international jewelry market. We're looking for someone who can bring best ideas and innovative designsQualifications:*Bachelor's in Jewelry Design*Proven...


  • Delhi, Delhi, India Hazoorilal by Sandeep Narang | Hazoorilal Jewellers Full time

    Company DescriptionHazoorilal by Sandeep Narang | Hazoorilal Jewellers is a renowned high-end luxury jewelry retailer specializing in gold, diamonds, and Polki. With a legacy of over 60 years, Hazoorilal Jewellers is known for its impeccable quality and designer jewelry line. The brand blends India's legendary jewel artistry with diamonds, gems, and stones,...


  • Delhi, Delhi, India House of Quadri Full time

    Company Description House of Quadri is a contemporary lab-grown diamond jewelry brand based in Mumbai, India. We design, manufacture, and directly retail our jewelry products. With a focus on direct-to-consumer sales, we have an online-first approach and strive to create high-quality, sustainable jewelry. Role Description This is a full-time on-site role for...

  • Marketing Executive

    1 week ago


    Delhi, Delhi, India Poddar Diamonds Full time

    Role DescriptionThis is a full-time WFH role for a Marketing Executive. Seeking a proficient candidate adept at managing online jewelry orders, proficient in handling customer inquiries via calls, skilled in meticulous data maintenance using Excel, and preferably possessing experience in the jewelry industry.Timings:EST Time pm to 5.00 am IST ) Only Night...


  • Delhi, Delhi, India Black Pearl Consult Full time

    Job DescriptionOur client is a leading Construction Management company operating across multiple sectors within the building industry. In addition to their core services, they offer various luxury lifestyle solutions catering to corporate, individual, and family needs. With a commitment to excellence and innovation, they are seeking a high-calibreSenior...

  • Merchandise Manager

    1 week ago


    Delhi, Delhi, India Wondr Diamonds Full time

    Company DescriptionWondr Diamonds India's largest lab grown diamond brand with 16 stores in India & Oman.Role DescriptionThis is a full-time on-site role for a Merchandise Manager at Wondr Diamonds located in Coimbatore. The Merchandise Manager will be responsible for day-to-day tasks including communication, inventory management at franchisee stores, and...


  • Delhi, Delhi, India Luxury Vacations Full time

    About the internship:Selected intern's day-to-day responsibilities include: 1. Sending follow-ups to clients2. Working on new bookings 3. Planning the itinerary > Only those candidates can apply who: 1. are available for full time (in-office) internship 2. can start the internship between 8th May'24 and 12th Jun'24 3. are available for duration of 6...


  • Delhi, Delhi, India Luxury Vacations Full time

    About the internship:Selected intern's day-to-day responsibilities include: 1. Sending follow-ups to clients2. Working on new bookings 3. Planning the itinerary > Only those candidates can apply who: 1. are available for full time (in-office) internship 2. can start the internship between 8th May'24 and 12th Jun'24 3. are available for duration of 6...


  • Delhi, Delhi, India EvolutionCo Digital | Customer Experience Design & Marketing Agency Full time

    Job Location : MumbaiRoles & Responsibilities;User Research, User Stories, User Journeys, Mockups, Wireframes & PrototypesTranslate concepts into user flows, wireframes, mockups and prototypes that lead to intuitive user experiences.Design and deliver wireframes, user stories, user journeys, and mockups optimized for a wide range of devices and...

  • Product Intern

    7 days ago


    Delhi, Delhi, India The Luxury Closet Full time

    The Luxury Closet is a company born in Dubai, the heart of luxury in the Arabian Peninsula, where we are redefining the world of luxury. We seek to challenge the norms and build a sustainable company that is loved and admired, and inspires the modern-day luxury consumer. Our aim is to unlock and curate the most valuable and exclusive closets from around the...


  • Delhi, Delhi, India bfmhr Full time

    Job DescriptionMarketing Head - Luxury Brand- Bahrain location for a Jewellery brand managing GCC market The Omnichannel Marketing Manager will overlook all marketing activities for luxury multi brand Indian fashion retailer and its private labe. The candidate we are looking for should ideally be from a retail background with exposure to both traditional and...


  • Delhi, Delhi, India bfmhr Full time

    Marketing Head - Luxury Brand- Bahrain location for a Jewellery brand managing GCC market The Omnichannel Marketing Manager will overlook all marketing activities for luxury multi brand Indian fashion retailer and its private labe. The candidate we are looking for should ideally be from a retail background with exposure to both traditional and digital...


  • Delhi, Delhi, India Luxury Goods Retail Pvt. Ltd. Full time

    Description Brand Bio – Influential, innovative and progressive, Gucci is reinventing a wholly modern approach to fashion. Under the new vision of creative director Alessandro Michele, the House has redefined luxury for the 21st century, further reinforcing its position as one of the world's most desirable fashion houses. Eclectic, contemporary,...