PLSQL Support Specialist

2 weeks ago


Madurai, Tamil Nadu, India HCLTech Full time

  • Should have hands on experience in UNIX , Shell scripting , Oracle , PLSQL , Open Shift Fabric and Dev Ops Skills .
  • Good understanding of Financial / Investment Banking Domain.
  • Should have 5 to 8 years of experience in working in support role in application production support projects.
  • Willing to travel to India for team meetings and trainings.
  • Ready to work in 24/7 support environment.
  • Manage prioritization, escalation and resolution of support incidents to the L3 & CTB teams
  • Should have worked on application support & maintenance projects with development experience.
  • Certification in ITIL processes and banking knowledge is an added advantage.
  • Should have experience with working on strategic & service improvement initiatives on production platforms.
  • Ability to support user queries with the right spirit and optimal resolution time.
  • Timely reporting, documentation and to perform Root cause analysis for issues.
  • Experience decomposing complex problems into component parts for effective problem solving.


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