Desktop Support Intern

7 days ago


Mumbai, Maharashtra, India Emeritus Full time

About us- Emeritus is committed to teaching the skills of the future by making high-quality education accessible and affordable to individuals, companies, and governments around the world.

It does this by collaborating with more than 50 top-tier universities across the United States, Europe, Latin America, Southeast Asia, India and China.

Emeritus' short courses, degree programs, professional certificates, and senior executive programs help individuals learn new skills and transform their lives, companies and organizations.

Its unique model of state-of-the-art technology, curriculum innovation, and hands-on instruction from senior faculty, mentors and coaches has educated more than 250,000 individuals across 80 countries.

Founded in 2015, Emeritus, part of the Eruditus Group has more than 1,400 employees globally and offices in Mumbai, New Delhi, Shanghai, Singapore, Palo Alto, Mexico City, New York, Boston, London, and Dubai.


Key Responsibilities:
Provide technical support in a global 24*7 environment
Supporting Office365 & Gmail email solutions
Manage endpoints via Desktop Central, push OS patches & policy rollouts
To support Windows & MAC operating systems
To do user administration on ERP system
Address user tickets regarding hardware, software, and networking
Walk customers through installing applications and computer peripherals
Ask targeted questions to diagnose problems
Guide users with simple, step-by-step instructions
Conduct remote troubleshooting
Test alternative pathways until you resolve an issue
Customize desktop applications to meet user needs
Record technical issues and solutions in logs
Direct unresolved issues to the next level of support personnel
Follow up with the users to ensure their systems are functional.
Report customer feedback and potential product/requirement requests
Help create technical documentation and manuals
Zoom & WebEx administration & troubleshooting is an added advantage

Necessary Skills and Experience :
Graduation in Computers (Btech, BCA)
Strong communication skills (spoken English)
Should be comfortable in working shifts & should have supported Global Customers (the US, LATAM, etc.)
  • Desktop Support

    7 days ago


    Mumbai, Maharashtra, India ICCS Full time

    ICCS is looking for Desktop Support for Mumbai Location, Job description is given below: Position: Desktop Support Location: Mumbai Experience: 1- 3Years Notice Period: Immediate - 15 Days Roles and Responsibilities Sr. Desktop Engineers at least have 1-3 Years of Desktop Support Experience Resolve system malfunctions, and provide...


  • Mumbai, Maharashtra, India Emeritus Full time

    About us-Emeritus is committed to teaching the skills of the future by making high-quality education accessible and affordable to individuals, companies, and governments around the world. It does this by collaborating with more than 50 top-tier universities across the United States, Europe, Latin America, Southeast Asia, India and China. Emeritus' short...


  • Mumbai, Maharashtra, India Emeritus Full time

    About us- Emeritus is committed to teaching the skills of the future by making high-quality education accessible and affordable to individuals, companies, and governments around the world.It does this by collaborating with more than 50 top-tier universities across the United States, Europe, Latin America, Southeast Asia, India and China.Emeritus' short...


  • Mumbai, Maharashtra, India Birlasoft Full time

    Job Title: Desktop Support EngineerLocation: Ratnagiri, MaharashtraExperience: 2-6 YearsJob Description:We are seeking a skilled Desktop Support Engineer to join our team and provide technical assistance and support for desktops, laptops, peripherals, and software applications used within our organization. The ideal candidate will possess a strong technical...


  • Mumbai, Maharashtra, India Texona It Services Full time

    Expriance Required: Minimum of 2 yrs❖ Location: Mumbai / Nagpur❖ Noof Opening:04❖ Opening Posted: 3 Days BeforeGreetings from Texona IT Services We are having immediate opening for Desktop Support Executive Position for mumbai LocationJob Details:Responsible for monitoring, operating, managing, troubleshooting and restoring to service any terminal...


  • Mumbai, Maharashtra, India BirlaSoft Full time

    Country/Region:IN- Requisition ID: 8886- Work Model:Position Type: Salary Range:Location: INDIA MUMBAI BIRLASOFT OFFICETitle:Desktop Support Panvel**: Description:- Job Title: Desktop Support EngineerLocation: PanvelExperience: 2-6 YearsResponsibilities:- Install, configure, and troubleshoot desktops, laptops, printers, scanners, and other peripheral...


  • Mumbai, Maharashtra, India CSK Information Technology Pvt. Ltd. Full time

    "Company DescriptionEnd client is Global Production Company.Role DescriptionThis is a full-time on-site role for a Desktop Support Engineer at CSK Information Technology Pvt. Ltd. located in Chakan Pune. As a Desktop Support Engineer, you will be responsible for providing technical support and troubleshooting assistance to end-users. Your day-to-day tasks...


  • Mumbai, Maharashtra, India Computacenter Full time

    Dear Applicant, Greetings from Computacenter! We are excited to announce opportunities for Desktop Support Engineers. If you are interested, please send your updated resume to Pavan. Below are the details for the position: Experience:- 1 to 3 years Location: Mumbai (Work from Office) Notice Period: Immediate - 30 days Skills required:- Desktop Installation,...


  • Mumbai, Maharashtra, India BirlaSoft Full time

    Country/Region:IN- Requisition ID: Work Model:Position Type: Salary Range:Location: INDIA MUMBAI BIRLASOFT OFFICETitle:Desktop Support-Shankarpalli**: Description:- _About Birlasoft:_Birlasoft, a powerhouse where domain expertise, enterprise solutions, and digital technologies converge to redefine business processes. We take pride in our consultative and...


  • Mumbai, Maharashtra, India Computacenter Full time

    Dear Applicant, Greetings from Computacenter We at Computacenter have few opportunities for Desktop Support Engineer interested candidates please send your updated resume to Pavan ( ) Below are the details for the above opportunity. Experience: 1 to 3 years Location: Mumbai (Work from Office) Notice Period: Immediate - 30 days. Skills required: Desktop...


  • Mumbai, Maharashtra, India Capgemini Full time

    Exciting Job Opportunity!Experience with Remote Support Solutions.Preferred experience in VDI administration. Microsoft certification or equivalent is a plus.Key Responsibilities:Proven background as a Desktop Support Engineer, Technical Support Engineer, or similar.Hands-on experience in Windows environments.Ability to multitask and handle complex incidents...


  • Mumbai, Maharashtra, India Capgemini Full time

    Job Descriptionexperience in Remote Support Solutions.VDI's Administration experience will be adding advantage. Microsoft certification or equivalent is preferred.Essential Duties and Responsibilities:Proven work experience as a Desktop Support Engineer, Technical Support Engineer or similar roleHands-on experience with Windows environmentsNeed multi-tasking...


  • Mumbai, Maharashtra, India Puma Energy Full time

    Main Purpose: -The Desktop Support Engineer is responsible for providing technical assistance and support related to computer systems, hardware, and software. This includes responding to user inquiries, diagnosing and resolving technical issues, installing and configuring computer hardware and software, and maintaining computer systems and networks. ...


  • Mumbai, Maharashtra, India Puma Energy Full time

    Main Purpose:The Desktop Support Engineer is responsible for providing technical assistance and support related to computer systems, hardware, and software. This includes responding to user inquiries, diagnosing and resolving technical issues, installing and configuring computer hardware and software, and maintaining computer systems and networks.Knowledge...


  • Mumbai, Maharashtra, India Capgemini Full time

    Job Description Experience in Remote Support Solutions. VDIs Administration experience will be adding advantage. Microsoft certification or equivalent is preferred. Essential Duties and Responsibilities: Proven work experience as a Desktop Support Engineer, Technical Support Engineer or similar role Hands-on experience with Windows environments Need...


  • Mumbai, Maharashtra, India Care Infotech Full time

    Responsibilities:Provide technical support for PC, laptop, and mobile devices.Troubleshoot and resolve issues with Windows 10 (Home/Pro) and Windows 11.Manage and support operating systems and applications, including MS Office 365, Acrobat Reader, and antivirus software.Ensure effective communication with end-users to understand and resolve their technical...


  • Mumbai, Maharashtra, India BirlaSoft Full time

    Country/Region:IN- Requisition ID: 8888- Work Model:Position Type: Salary Range:Location: INDIA MUMBAI BIRLASOFT OFFICETitle:Desktop Support-Indore**: Description:- JD:Skill: Desktop Support resourcesHandling tickets which are required onsite support Responding to client support requests. Contacting clients to find out the nature of the problem....


  • Mumbai, Maharashtra, India BirlaSoft Full time

    Country/Region:IN- Requisition ID: Work Model:Position Type: Salary Range:Location: INDIA MUMBAI-CLIENT SITETitle:Desktop support-Nagpur**: Description:- Skill: Desktop Support resourcesHandling tickets which are required onsite support Responding to client support requests. Contacting clients to find out the nature of the problem. Troubleshooting hardware...

  • Desktop Support

    7 days ago


    Mumbai, Maharashtra, India Allied Digital Services Ltd. Full time

    Job Title - Desktop Support Engineer/ Trainee EngineerTrainee/ Fresher - 0 to 1 yearSalary: Up to ₹240,000.00 per yearEducation: Bachelor's (preferred)Experience: IT: 1 year (preferred)- total work: 1 year (preferred)Ability to Commute: Mumbai, Maharashtra (required)Ability to Relocate: Mumbai, Maharashtra: Relocate before starting work (required)Work...


  • Navi Mumbai, Maharashtra, India Osource Global Full time

    Desktop Support,Installation, Configuration and Troubleshooting Outlook / Printers / PC / Network, IT Support,Active Directory,LAN/WAN,Group Policy