Head, CSM

JOB LEVELM50EMPLOYEE ROLEPeople ManagerThe ChallengeThe Enterprise SaaS offerings from Adobe's Digital Learning BU have seen rapid growth and adoption over the last few years. We're seeking a dynamic leader to head our globally distributed customer success team tasked with making our Enterprise SaaS customers widely successful.Our Customer Success team works...

ID: 1047 | 2-7 yrs | Bengaluru | careers- About ClearThe journey of simplicity throughout the last decade, Urged us to make things clear so that it's easier done than said.Clear today is India's leading fintech SaaS platform, serving 3K+ enterprises, 6L+ SMEs, and 5M+ individuals, with our ITR, GST, e-Invoicing products, and more. While the journey has not...

About the TeamThe Enterprise business unit at Apna owns revenue, sales and customer retention at Apna. The team comprises 3 sub-units - Sales, marketing, and Revenue Operations, which includes Customer Success Management. The sales team is divided based on industry expertise while the customer support team and marketing teams are horizontal. The team plays a...

About Us Across the FT Group, our people are united by a mission to deliver world-class information, news and services to our global audiences. We're a digital-first organisation made up of journalists, technologists, product managers, event planners, strategists, commercial and finance experts, marketing and communications specialists - and much more....

We, the Products team at DataWeave, build data products that provide timely insights that are readily consumable and actionable, at scale. Our underpinnings are: scale, impact, engagement, and visibility. We help businesses take datadriven decisions everyday. We also give them insights for longterm strategy'. We are focussed on creating value for our...

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.At AWS, we are leading the cloud revolution in India. As a Technical Customer Solution Manager you will work with the largest and...

Description EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that...

Porter: Creating Impactful Journeys At Porter, we're not just passionate about improving productivity; we're on a vision to Moving a billion dreams one delivery at a time. We empower businesses, both large and small, to optimize their operations and unleash unprecedented growth in their core functions. Join us in pioneering the future of last-mile...

Porter: Creating Impactful JourneysAt Porter, we're not just passionate about improving productivity; we're on a vision to Moving a billion dreams one delivery at a time. We empower businesses, both large and small, to optimize their operations and unleash unprecedented growth in their core functions. Join us in pioneering the future of last-mile logistics,...

The Scrum Master has to act as the protector of the team and also as a protector of the Scrum process itself. ESSENTIAL DUTIES AND RESPONSIBILITIES: The Scrum Master role acts as the protector of the team, making sure that everyone on the project, especially the development team members, can focus on their work without any distractions. The Scrum...

EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most...

The Scrum Master has to act as the protector of the team and also as a protector of the Scrum process itselfESSENTIAL DUTIES AND RESPONSIBILITIES:The Scrum Master role acts as the protector of the team, making sure that everyone on the project, especially the development team members, can focus on their work without any distractions. The Scrum Master does...

Overview:Cradlepoint - a part of Ericsson - was born in Boise and built for wireless. We are a team of authentic, hard-working, and innovative people driven by a shared vision to Connect Beyond the limits of wired networks. We help customers — big and small, across industries and around the world — utilize LTE and 5G cellular technology to connect...

Description EPAM, a leader in product development and product-engineering services recognized by leading analyst firms, ranks #12 on Forbes' list of 25 fastest-growing tech companies and is also on Forbes' list of the most trustworthy companies in America. As the top Information Technology Services Company on Fortune's fastest-growing companies, EPAM is...

Description EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that...

Our Company Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies...

ID: 1047 | 2-7 yrs | Bengaluru | careers - **About Clear** **The journey of simplicity throughout the last decade, Urged us to make things clear so that it's easier done than said.** Clear today is India's leading fintech SaaS platform, serving 3K+ enterprises, 6L+ SMEs, and 5M+ individuals, with our ITR, GST, e-Invoicing products, and more. While the...

**Customer Service** - Follow10 feet Rule : Greet **EVERY** customer who comes within a 10 Feet radius of any staff - Follow “Lean time equals Learn Time” principle at all times **Complaint Management**: - Resolve customer complaint & queries as per defined process. Ensure SLA adherence - Where required, escalate to SM and provide on priority...

**Customer Service** - Follow10 feet Rule : Greet **EVERY** customer who comes within a 10 Feet radius of any staff - Follow “Lean time equals Learn Time” principle at all times **Complaint Management**: - Resolve customer complaint & queries as per defined process. Ensure SLA adherence - Where required, escalate to SM and provide on priority...

**Customer Service** - Follow10 feet Rule : Greet **EVERY** customer who comes within a 10 Feet radius of any staff - Follow “Lean time equals Learn Time” principle at all times **Complaint Management**: - Resolve customer complaint & queries as per defined process. Ensure SLA adherence - Where required, escalate to SM and provide on priority...

Tech Sales Head - 125041 Description ServiceNow Tech Sales Role: Must Have Skills: Overall Experience: Minimum of 15+ years in technology sales, with a focus on ServiceNow or similar enterprise service management platforms. Leadership Collaboration: Proven track record of working with senior leadership to align ServiceNow solutions with the...

About the TeamThe Enterprise business unit at Apna owns revenue, sales and customer retention at Apna. The team comprises 3 sub-units - Sales, marketing, and Revenue Operations, which includes Customer Success Management. The sales team is divided based on industry expertise while the customer support team and marketing teams are horizontal. The team plays a...

About Us Across the FT Group, our people are united by a mission to deliver world-class information, news and services to our global audiences. We're a digital-first organisation made up of journalists, technologists, product managers, event planners, strategists, commercial and finance experts, marketing and communications specialists - and much more....

About Us Across the FT Group, our people are united by a mission to deliver world-class information, news and services to our global audiences. We're a digital-first organisation made up of journalists, technologists, product managers, event planners, strategists, commercial and finance experts, marketing and communications specialists - and much more....

**Company Description** At Pazcare, we are on a mission to empower employers with tailor-made benefits for the Modern Indian Workforce. Our Employee Benefits Stack offers top-notch insurance, food and fuel benefits, easy health checkups, and more—all seamlessly integrated into a single platform. We believe in infusing flexibility, transparency, and...

RESPONSIBILITIES - Act as a Servant leader to an Agile team - Educate Agile teams to maximize efficiency and performance from Scaled Agile practices and values - Coach Agile teams in self-organization and continuous improvement - Guide the Agile teams to consistently deliver customer value - Manage risks, mitigate impediments, and negotiate dependencies...

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. At AWS, we are leading the cloud revolution in India. As a Technical Customer Solution Manager you will work with the largest and...

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. At AWS, we are leading the cloud revolution in India. As a Technical Customer Solution Manager you will work with the largest and...

ABOUT USWe're at the forefront of one of the most exciting evolutions of our generation - remote employment. No longer do employers have to hire according to geography, and no longer do employees have to worry about proximity to work and daily commutes. Today, companies can hire the best talent they can find anywhere in the world. But they need digital...

DescriptionCustomer Success ManagerThe Customer Success Manager (CSM) manages Sprinklr’s largest customers and is the primary link between Sprinklr and our customer teams. In this position, you will ensure that Sprinklr customers maximize their investment in Sprinklr, equip them to pursue their strategic objectives, and help them achieve their desired...

Porter: Creating Impactful Journeys At Porter, we‘re not just passionate about improving productivity; we‘re on a vision to Moving a billion dreams one delivery at a time. We empower businesses, both large and small, to optimize their operations and unleash unprecedented growth in their core functions. Join us in pioneering the future of last-mile...

Porter: Creating Impactful JourneysAt Porter, we're not just passionate about improving productivity; we're on a vision to Moving a billion dreams one delivery at a time. We empower businesses, both large and small, to optimize their operations and unleash unprecedented growth in their core functions. Join us in pioneering the future of last-mile logistics,...

Overview: Cradlepoint - a part of Ericsson - was born in Boise and built for wireless. We are a team of authentic, hard-working, and innovative people driven by a shared vision to Connect Beyond the limits of wired networks. We help customers — big and small, across industries and around the world — utilize LTE and 5G cellular technology to connect...

Porter: Creating Impactful JourneysAt Porter, we're not just passionate about improving productivity; we're on a vision to Moving a billion dreams one delivery at a time. We empower businesses, both large and small, to optimize their operations and unleash unprecedented growth in their core functions. Join us in pioneering the future of last-mile logistics,...

Porter: Creating Impactful JourneysAt Porter, we're not just passionate about improving productivity; we're on a vision to Moving a billion dreams one delivery at a time. We empower businesses, both large and small, to optimize their operations and unleash unprecedented growth in their core functions. Join us in pioneering the future of last-mile logistics,...