Senior Associate

1 week ago


Pune, Maharashtra, India Allstate Benefits Full time

Position: Claims Processing Specialist

Company: Confidential

Job Description:

  • Process requests accurately to ensure alignment with state and compliance requirements
  • Execute moderate to complex processes following specific guidelines and standard operating procedures
  • Provide effective customer service via email
  • Transfer knowledge to peers and other business units
  • Meet performance and quality standards
  • Communicate complex information in writing
  • Read, interpret, and remember communications, job aids, rules, and guidelines
  • Manage daily work based on business unit needs
  • Participate in process improvement and solutioning meetings

Primary Skills:

  • Bachelor's degree
  • Strong Communication skills (Verbal & Written)
  • Proficiency in MS Office and Insurance
  • Assist leadership in achieving business objectives
  • Attention to detail, time management, and initiative
  • Ability to prioritize, multitask, and work independently
  • Positive and professional attitude
  • Manage training activities
  • Query Management
  • Ownership of RCPS within the teams


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