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International Voice Process
1 week ago
Job Title:
International Voice Process
Location:
Noida
Experience: 0-1 year
Position Overview:
Key Responsibilities:
Provide outstanding customer support through inbound calls, addressing inquiries and resolving issues promptly and effectively.
Maintain a high level of professionalism and customer service orientation in all interactions.
Collaborate with cross-functional teams to ensure timely resolution of customer concerns.
Stay updated with product knowledge and industry trends to effectively assist customers.
Adhere to established protocols and processes to ensure quality service delivery.
Qualifications:
Strong verbal and written communication skills in English.
0-1 years of experience in customer support or related roles.
Experience in the medical domain is highly preferred.
Ability to empathize and prioritize customer needs effectively.
Demonstrated problem-solving and multitasking abilities.
Proficiency in using CRM software and other customer support tools.
Additional Information:
This is a full-time position based in Noida.
The role may involve rotational shifts to accommodate international client requirements.
How to Apply:
We look forward to welcoming a new member to our customer-centric team
Salary:
₹25,000.00 per month
Schedule:
- Night shift
Supplemental pay types:
- Yearly bonus
Ability to commute/relocate:
- Noida,
Uttar Pradesh:
Reliably commute or planning to relocate before starting work (required)
Experience:
- total work: 1 year (preferred)
Speak with the employer
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