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Inbound International Voice Process
3 months ago
Responsibilities:
- Handle inbound calls from international customers
- Provide prompt and friendly assistance
- Address customer inquiries and resolve complaints
- Troubleshoot technical issues and process orders
- Deliver exceptional customer service
- Maintain accurate documentation of interactions
Requirements:
- Excellent verbal communication skills
- Ability to listen and empathize with customers
- Patience and professionalism
- Attention to detail in documentation
- Flexibility to work in international time zones