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Inbound International Voice Process

2 months ago

noida, India Al-dazzle Full time

Responsibilities:

  • Handle inbound calls from international customers
  • Provide prompt and friendly assistance
  • Address customer inquiries and resolve complaints
  • Troubleshoot technical issues and process orders
  • Deliver exceptional customer service
  • Maintain accurate documentation of interactions


Requirements:

  • Excellent verbal communication skills
  • Ability to listen and empathize with customers
  • Patience and professionalism
  • Attention to detail in documentation
  • Flexibility to work in international time zones