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Visa Executive
2 weeks ago
Experience:
Min 2 Year(s)
Location :
Gurgaon, Haryana, India
Job Description:
- Responded to inperson and phone inquiries.
- Well knowledgeable of VISAS.
- Good English speaking, writing, reading.
- Ready to work extra time in Season period / Sundays too.
- Problem solving skills, handling Clients.
Responsibilities:
- Solving visa related queries
- Preparing the basic set to be forwarded for further processing
- Coordinating with the operations and keeping the client updated on the visa status
- Promoting and cross selling other services (Packages, tickets, insurance, etc)
- Research on the latest updates of visas
- Marketing, to grow the flow of business
- Dealing with disciplinary matters and customer complaints
- Meeting regularly with team leaders to give them sales figures and plan how they approach their work.
- Meeting company directors who advise on strategy and finding out about any local issues and future trends.
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