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Senior Associate, Client Service
2 weeks ago
Bring your ideas. Make history.
BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or administration. Known as the "bank of banks" - 97% of the world's top banks work with us as we lead and serve our customers into the new era of digital.
With over 238 years of rich history and industry firsts, BNY Mellon has been built upon our proven ability to evolve, lead, and drive new ideas at every turn. Today, we're approximately 50,000 employees across 35 countries with a culture that empowers you to grow, take risks, experiment and be yourself. This is what #LifeAtBNYMellon is all about.
We're seeking a future team member for the role of Associate, Client Services to join our Pershing . This role is located in Chennai/Pune, Tamilnadu- HYBRID model.
Client Support JD
- Five to Seven plus years of work experience required in Custodian or Investment banking operations.
- Education requirement: bachelor's degree
- Strong oral, written, strategic communication skills, including the ability to distill complex messages into clear and concise communications.
- 4+ years of Global settlements, corporate actions, cash, and trade execution experience is preferable.
- Good understanding of APAC markets (Australian, Singapore and Hongkong)
- Good understanding of Trade Life Cycle, Settlement and Clearance process candidates would be preferred.
- Responsible for or facilitating market claims.
- Liaise with custodian, brokers / Trade support and front office teams to avoid, market penalties in all markets.
- Should be able to display sense of urgency, ownership, and act as First line of Defense and escalate to supervisor to avoid any financial loss.
- Serves as the primary point of contact for internal stakeholder and executes all correspondent requisites in a timely and accurate manner with an understanding of the underlying business and specific client needs.
- Any prior experience in client services, clients help desk will be an added advantage.
- Timing: (APAC) Shift 6 AM to 3 PM IST.
At BNY Mellon, our inclusive culture speaks for itself. Here's a few of our awards:
- Fortune World's Most Admired Companies & Top 20 for Diversity and Inclusion
- Bloomberg's Gender Equality Index (GEI)
- Human Rights Campaign Foundation, 100% score Corporate Equality Index
- Best Places to Work for Disability Inclusion, Disability: IN – 100% score
- 100 Best Workplaces for Innovators, Fast Company
- CDP's Climate Change 'A List'
Our Benefits:
BNY Mellon offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves that can support you and your family through moments that matter.
BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veteransx
BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer. Minorities/Females/Individuals With Disabilities/Protected Veterans.
Our ambition is to build the best global team – one that is representative and inclusive of the diverse talent, clients and communities we work with and serve – and to empower our team to do their best work. We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums.
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