Workforce Management Analyst
1 week ago
We are in search of WFM schedulers, who have experience with IEX and can join our team in the upcoming 45 days.
- Schedule Creation:
- Design staff schedules taking into account projected workloads, service level goals, and productivity needs. Analyze call volumes, customer demand trends, staffing limitations, and employee availability to establish efficient schedules. - Workforce Optimization:
- Improve workforce efficiency by aligning staffing levels and competencies with workload fluctuations. Prevent overstaffing or understaffing issues, ensuring ample coverage while managing expenses. - Schedule Adherence:
- Oversee and regulate employees' adherence to designated schedules. Monitor attendance, breaks, meal times, and time-off requests to guarantee adherence to set schedules and address any deviations. - Real-Time Monitoring:
- Continuously observe real-time performance indicators like service levels, average handling times, and agent availability. Promptly adjust schedules or resource distribution to sustain optimal service levels and rectify any disruptions or imbalances in operations.
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Scheduler - Wfm
4 days ago
Uncha Samana, India Aptino, Inc. Full timePosition: Scheduling Analyst (WFM)Location: Gurgaon, Haryana (Work from office)Night Shift to support US Based CustomerSkills Required:Experience as a Scheduling Analyst / Scheduler in Workforce Management (WFM)Experience with IEX: IEX is a popular workforce management software used for scheduling, forecasting, and managing contact center operations....
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Scheduling Analyst
1 week ago
Uncha Samana, India Teleperformance Full timeRole : Scheduler Analyst ASPECTJob Location : PAN IndiaMode : RemoteShift : 24*7Job Responsibilities :Aspect expertise is a major requirement, with strong exposure to Shift Bids for US Geo.At least 2-3 yrs of experience in Scheduling, with at least 1 year handling Aspect.Excellent communication skills, and exposure to handling US clients would be a plus.Good...
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Derivatives Analyst
3 weeks ago
Uncha Samana, India IIFL Securities Full timeRole DescriptionTo be a part of Alternate Investor Fund Cat 3 Derivative Fund, delivering on Derivative Trading,Strategies, Fund Management, risk management and analytics.Responsible to interpret data by analyzing various statistical and technical parameters such asImplied volatility, Option Greeks etc.Participate in identifying derivative trade...
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Derivatives Analyst
2 months ago
Uncha Samana, India IIFL Securities Full timeRole DescriptionTo be a part of Alternate Investor Fund Cat 3 Derivative Fund, delivering on Derivative Trading,Strategies, Fund Management, risk management and analytics.Responsible to interpret data by analyzing various statistical and technical parameters such asImplied volatility, Option Greeks etc.Participate in identifying derivative trade...
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Financial Planning Analyst
1 week ago
Uncha Samana, India White goods Full timeCompany Description: We strongly recommend providing detailed information here.Role Description: This position is a full-time on-site opportunity for a Financial Planning Analyst situated in Gurugram. The Financial Planning Analyst will oversee various responsibilities such as financial planning, analytical skills, finance, budgeting, forecasting, and...
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Senior Equity Research Analyst
1 week ago
Uncha Samana, India Minerva India Under-served Full timeCompany DescriptionMinerva Asset Advisors advises Minerva India Under-served on its offshore structure. Our highest conviction holdings have materially mis-priced idiosyncrasies, display accounting and structural clarity, are institutionally under-owned or orphaned, and we try and capitalize upon flawed overly-generalized narratives around this space....
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Business Analyst
3 weeks ago
Uncha Samana, India EXL Full timeLocations: Gurugram, Pune & Bangalore Key Skills:Business analysis, requirement gathering and elicitation, understanding of ETL, data modellingAgile/ JiraBanking/ESG domainProject lifecycle awareExcellent in verbal and written communicationResponsibilities: Capturing, analvsing and documenting business process Participating in the designing of solutions or...
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Data Analyst
1 week ago
Uncha Samana, India NIIT Limited Full timeHi, We have a requirement of data analyst-Knowledge management.Kindly share CV's on :Location: Gurgaon Work mode: Contractual 1 Year(Extendable basis performance)Mode of working (Hybrid/ virtual) HybridTimings-GeneralRole & responsibilitiesKey Responsibilities:1. Regularly scan our knowledge database and sources, adding all relevant questions to our...
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Data Analyst
19 hours ago
Uncha Samana, India NIIT Limited Full timeHi, We have a requirement of data analyst-Knowledge management.Kindly share CV's on :Location: GurgaonWork mode: Contractual 1 Year(Extendable basis performance)Mode of working (Hybrid/ virtual) HybridTimings-GeneralRole & responsibilitiesKey Responsibilities:1. Regularly scan our knowledge database and sources, adding all relevant questions to our...
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Financial Analyst
1 week ago
Uncha Samana, India PartsAvatar. ca Full timeJob DescriptionWe are seeking a meticulous and detail-oriented Aanalyst with exceptional Excel and analytical skills to join our finance team. The ideal candidate should have a keen eye for detail, and the ability to leverage advanced Excel functionalities to enhance financial analysis and reporting processes. This role involves managing financial records,...
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Data Analyst
1 week ago
Uncha Samana, India NIIT Limited Full timeHi, We have a requirement of data analystKnowledge management.Kindly share CV's on Gurgaon Work mode: Contractual 1 Year(Extendable basis performance)Mode of working (Hybrid/ virtual) HybridTimings-GeneralRole & responsibilitiesKey Responsibilities:1. Regularly scan our knowledge database and sources, adding all relevant questions to our knowledge...
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Product Analyst
1 week ago
Uncha Samana, India MakeMyTrip Full timeAbout the Opportunity:Role: Product AnalystLevel: Assistant ManagerLocation: GurgaonWhat will you be doing:Create and maintain rich interactive visualizations through data interpretationAnalyze integrated reporting components from multiple data sourcesData mining using cutting-edge methodsIdentify, analyze, and interpret trends in complex data setsDevelop...
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Data Analyst
4 weeks ago
Uncha Samana, India airtel Full timeJob Title: Data AnalystLocation: GurgaonExperience: 3-8 YearsWe are looking for a Senior Data Analyst to join our Digital team at Airtel. Airtel is a leading telecom solutions provider in the country with over 300m subscribers. Our endeavour to keep building a value chain for our customers gives us various problem statements to solve for. We as an...
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Business Analyst
1 week ago
Uncha Samana, India Pplability INC Full timeThe Business Analyst will play a crucial role in bridging the gap between our technology solutions andbusiness objectives. The ideal candidate will have a strong understanding of the travel industry, excellentanalytical skills, and the ability to translate business requirements into technical specifications.KEY DELIVERABLES EXPECTED· Collaborate with...
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Data Analyst
3 weeks ago
Uncha Samana, India airtel Full timeJob Title: Data AnalystLocation: GurgaonExperience: 3-8 YearsWe are looking for a Senior Data Analyst to join our Digital team at Airtel. Airtel is a leading telecom solutions provider in the country with over 300m subscribers. Our endeavour to keep building a value chain for our customers gives us various problem statements to solve for. We as an...
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Data Analyst
1 week ago
Uncha Samana, India KPMG India Full timeExperience: 7-9 yearsKey Skills: Python, SQL, PySparkJob Description:Overview:We are seeking a skilled and experienced Data Analyst to join our dynamic team. The ideal candidate will have 7-9 years of experience in data analysis, with a strong background in Python, SQL, and PySpark. This role is open for candidates in Bangalore, Gurgaon, and...
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Lead Analyst
1 week ago
Uncha Samana, India Wipro Full time#Wiproishiring for Fund Accountants Lead Analyst #PrivateEquityExperience Required 6 to 10 YearsJob Location GurgaonDOMAIN SKILLS:Very good understanding of Financial AccountingGeneral understanding of Capital MarketsGeneral understanding of BankingGeneral understanding of Private Equity / Real Estate / Hedge FundsHands on experience of Private Equity / Real...
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Bereavement Services Operations Manager
1 week ago
Uncha Samana, India NAB Full timeThe Ops Manager is responsible for the safe and efficient delivery of a number of time critical processes through exceptional customer care and end to end case management for our deceased accounts relating to all Banking and Financial Services products This will include supporting the team via people leadership and overseeing the workflow to ensure it is...
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Uncha Samana, India EXL Full timeJob description (Technical Business Analyst)Job Location: Hyderabad/Pune/Gurgaon/BangaloreExperience: 4+ yearsNotice Period: Immediate Joiner to 30 days.Join EXL's innovative data science team, where we harness the power of generative AI to push the boundaries of data-driven solutions. At EXL, we're committed to exploring new frontiers in technology,Job...
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Uncha Samana, India EXL Full timeJob description (Technical Business Analyst)Job Location: Hyderabad/Pune/Gurgaon/BangaloreExperience: 4+ yearsNotice Period: Immediate Joiner to 30 days.Join EXL's innovative data science team, where we harness the power of generative AI to push the boundaries of data-driven solutions. At EXL, we're committed to exploring new frontiers in technology,Job...