IT Helpdesk Engineer

Responsibilities: Provide Tier remote support to OpenText Content Server (Nexus) users, answer/address OpenText Content Server access issues, howto questions. Triage cases to IMF internal support teams as needed such as Nexus Tier 2 support, desktop engineering, mobile engineering, etc. Update knowledge articles pertaining to Nexus solution.Qualifications:...

Bachelor's degree in Computer Science, Information Technology, or a related field 3+ years of experience in technical support Experience with a variety of operating systems, including Windows, macOS, and Linux Experience with networking and telecommunications Excellent communication and problemsolving skills Ability to work independently and as part of a...

:What you'll be doing: Provide Tier II technical assistance to our channel via helpdesk support line or via our ticketing portal. Provide support in-line with our documented procedures and SLA's. Log all help desk interactions. Log tickets for all new incidents and requests (phone and email) and manage tickets through to completion. Identify and...

Position:Network EngineerJob Description:What you'll be doing: Provide Tier II technical assistance to our channel via helpdesk support line or via our ticketing portal. Provide support in-line with our documented procedures and SLA's. Log all help desk interactions. Log tickets for all new incidents and requests (phone and email) and manage tickets...

Position:Network EngineerJob Description:What you'll be doing: Provide Tier II technical assistance to our channel via helpdesk support line or via our ticketing portal. Provide support in-line with our documented procedures and SLA's. Log all help desk interactions. Log tickets for all new incidents and requests (phone and email) and manage tickets...

Position:Network EngineerJob Description:What you'll be doing: Provide Tier II technical assistance to our channel via helpdesk support line or via our ticketing portal. Provide support in-line with our documented procedures and SLA's. Log all help desk interactions. Log tickets for all new incidents and requests (phone and email) and manage tickets...

Description : What you'll be doing:  Provide Tier II technical assistance to our channel via helpdesk support line or via our ticketing portal.  Provide support in-line with our documented procedures and SLA's.  Log all help desk interactions. Log tickets for all new incidents and requests (phone and email) and manage tickets through to...

Responsibilities Experience Wireless connectivity, email and printing related requests Sho Issues for Internet related applications such as email clients and web browsers and Office Suites such as Microsoft O365. uld have good knowledge in Active Directory, Antivirus, Imaging, Patch Management solutions. Experience on resolving Additional Responsibilities:...

Responsibilities: User Support: Provide high level technical support to our end-users via our internal helpdesk system, addressing hardware and software issues, troubleshooting problems, and resolving technical request in a timely and friendly manner in line with our business SLAs and policies. Application support: Support and administer all internal...

About Us"Magna Infotech, now Quess IT Staffing, is India's largest IT staffing company with over 20 years of experience in staffing IT professionals in 300+ companies across levels and skillsets. Our 10,000+ associates deployed in 80+ cities and towns are proficient in over 500 technological skills. Our associates help enable cutting edge solutions some of...

Position:Infrastructure EngineerJob Description:What You Will Be Doing: Arrow India Pvt Limited (Arrow Electronics) is one of the industry's leading distributors of IT products, specializing in security, networking, storage, unified communications, and product service renewals.The company's "flat" management structure, open door policy, open communication...

Position:Infrastructure EngineerJob Description:What You Will Be Doing: Arrow India Pvt Limited (Arrow Electronics) is one of the industry's leading distributors of IT products, specializing in security, networking, storage, unified communications, and product service renewals.The company's "flat" management structure, open door policy, open communication...

Company's Mission:Serve as the initial contact point for customers who need technical assistance via phone or emailConduct remote troubleshooting using diagnostic techniques and relevant questionsFind the best solutions based on customers' issues and information, guiding them through the problem-solving processEscalate unresolved problems to higher support...

:What You Will Be Doing:Arrow India Pvt Limited (Arrow Electronics) is one of the industry's leading distributors of IT products, specializing in security, networking, storage, unified communications, and product service renewals.The company's "flat" management structure, open door policy, open communication and approach to its staff, their development and...

Description : What You Will Be Doing: Arrow India Pvt Limited (Arrow Electronics) is one of the industry's leading distributors of IT products, specializing in security, networking, storage, unified communications, and product service renewals.The company's "flat" management structure, open door policy, open communication and approach to its staff,...

Company DescriptionVega Global is one of the largest System Integrators and Managed Service Providers for Audio-Visual Solutions, Video Conferencing, and Collaboration Technologies. With a comprehensive network of over 600 professionals in various office locations worldwide, Vega Global designs, implements, and supports solutions to enhance businesses across...

Overview :We are seeking a highly skilled O365 Support L2 professional with a minimum of 3 years of relevant experience in Microsoft Office 365 support. The ideal candidate will have a background in Computer Science or IT, with strong expertise in Exchange Online, ADFS, WAP, Entra Connect, and Defender for Office 365. An OEM certification or authorized...

Company Description Vega Global is one of the largest System Integrators and Managed Service Providers for Audio-Visual Solutions, Video Conferencing, and Collaboration Technologies. With a comprehensive network of over 600 professionals in various office locations worldwide, Vega Global designs, implements, and supports solutions to enhance businesses...

Experience:4+ yearsJob Description:-" Looking for an Application Support Engineer who has more than 4 years of experience in handling .Net applications in production environment L1/L2/L3 support model." Experience in technologies such as Microsoft.NET core, .Net Framework,RESTful API, SQL Server, Oracle, AWS." Prior experience on Service NOW, APM Tools -...

Experience: 4+ years Job Description:- " Looking for an Application Support Engineer who has more than 4 years of experience in handling .Net applications in production environment - L1/L2/L3 support model. " Experience in technologies such as Microsoft.NET core, .Net Framework, RESTful API, SQL Server, Oracle, AWS. " Prior experience on Service NOW,...