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International BPO Executive

3 months ago

Kolkata, West Bengal, India Webvio Technologies Private Limited Full time

Company Overview

Get your digital dream transformed into reality with expert services in web development, app development, and digital marketing at Webvio Technologies Private Limited. Our team of genius and creative Web Developers and Designers make flawless websites with a remarkable turnaround time, ensuring quick profit generation.

Job Overview

Junior role with 1-3 years of experience in Kolkata

Qualifications and Skills

  • 1-3 years of experience in international voice process
  • Excellent communication skills in English
  • Strong customer service and problem-solving skills
  • Ability to work in a fast-paced environment
  • Good organizational and time management skills
  • Knowledge of CRM software and proficiency in MS Office
  • Familiarity with international business practices and cultures

Roles and Responsibilities

  • Handle international voice process operations
  • Communicate effectively with international clients over the phone
  • Provide exceptional customer service and resolve queries
  • Maintain accurate records of conversations and transactions
  • Collaborate with team members to meet targets and goals
  • Convert query calls into a sales call