Account Service Operations Analyst

2 weeks ago


Bengaluru, Karnataka, India NTT DATA Services Full time


Oversees, facilitates, and administers ITIL based service support and/or technical account management in the coordination of incident ownership and client account management on a 24x7 basis.


Responsibilities include the management and oversight of service delivery processes, which may include incident management, problem management, request management, change management, service level management and configuration management.


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