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Senior Application Engineer
2 weeks ago
Job Description Summary:
- Provide best technical advice to the sales team and customers to develop, sell, andsuccessfully implement product or service solutions that will meet the customer's needs.
- Shall be able to understand and interpret customer specification and Prepare technocommercial quotations & meet customer requirements, expectations and delivery times.
- Timely Response to customer enquiries and clarification post offer submission.
- Support sales, distributers and channel partners
- Manage complaints and issues regarding customer orders, liaising where necessarywith sales, service, finance and operations to solve order issues.
- Liaise with product management to ensure that products and services are modified,configured, and offered according to customer needs.
- Works independently to complete given tasks and activities, solving daily technicalsales issues.
- Processing orders, handle post order activities as Drawings, Quality plans and help thesupport function for smooth execution and invoicing of the order.
Experience:
- Minimum 10-12 years of experience in control valve industry. Good knowledge ofSelection and sizing of control valve (globe, butterfly, ball etc.).2. Knowledge about present E- tendering process, Knowledge of tender documents,forms and formats as per customer requirement.3. Good knowledge of commercial terms and conditions and customer GPC documents.4. Knowledge of commercial documents as LC/SBLC/ Bank Guarantees etc.5. Experience of Finance and logistics, import and export related activities.6. Knowledge of Incoterms, international trade & financial requirements etc.7. Good knowledge of Microsoft office / Excel / PowerPoint and other tools8. Good communication skills in English as a language.
Qualification:
Minimum B tech in Instrumentation Engineering / Mechanical Engineering.
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