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Contributor Product Technology Consultant
3 months ago
Description
:The North America Commercial Team is looking for a Contributor Product Technology Consultant (PTC) to support strategic customers who have operations in India. The ideal candidate will have travel industry and Sabre product knowledge to provide technical consulting to one or more multi-national customers. The candidate should also have good inter-personal skills to engage with customers at different levels within their organization.
The PTC will identify opportunities to augment customer's workflow with integration of Sabre products/services including preferred partners into customer's tech environment. The PTC, in conjunction with the Account Director, will consult with the customer to adopt relevant Sabre Products and relevant APIs that can unlock value for Customer and Sabre.
Role and Responsibilities
Stay up to date on Sabre solutions
Actively seeks information and learns, to ensure that he/she up to date Sabre's product strategy Maintains thorough knowledge and understanding of Sabre's core product platform and ancillary solution Maintains a broad understanding of technology concepts, industry trends and disrupters relevant to our business including NDC General knowledge on Sabre APIs and sunset plansCustomer relationship
Maintains a very close working relationship with customer's key stakeholders Seeks and obtains information about Customers' technology project portfolio and priorities including but not limited to regular engagements on workflow optimization, automation needs, revenue diversification, etc Proactively introduces Sabre products/solutions including Sabre APIs to optimize workflow, drive efficiency and further stickiness Prepare and conduct regular customer reviews. Promote awareness and encourage adoption of new released functionalities and related benefit to customers' business Review product adoption and opportunities to optimize usageQualifications and Education Requirements:
3-4 years travel industry experience. General knowledge of travel agency processes and operational standards and how Sabre products and services support efficient agency marketing and operations. Good understanding of global GDS industry including competitive environment and business model. Experienced in connecting with a wide variety of audiences within and outside of Sabre and customer presentations/ Demos.
• Basic knowledge of GDS systems and Sabre Products
• Basic understanding of Sabre APIs and its applications.
• Experienced in customers presentation/ demos to upsell solutions
• Strong analytical skills and negotiation skills
• Excellent written and verbal communication skills
• Experienced with working in a matrix organization and leading virtual distributed team
• Bachelor's degree or equivalent.
We will give careful consideration to your application and review your details against the position criteria. You will receive separate notification as your application progresses.
Please note that only candidates who meet the minimum criteria for the role will proceed in the selection process.