Chat Moderator

We're looking for someone with a strong work ethic, and the ability to work well both independently and within the context of a larger team-oriented environment.

Self-starting, intellectually curious, and creative individual comfortable operating in a fast-paced, dynamic environment

Responsibilities:

• Provide resolution to maintain standards of quality
• Review content and provide resolution based on prescribed guidelines
• Recognize trends and patterns and raise issues timely
• Provide insights to help improve the support to the users
• Maintain a thorough understanding of processes and policies
• Provide excellent customer service to our customers
• Only Graduates
• Only freshers
• Fluent in Read/Write in English

Preferred Qualifications

• Effective probing skills and analyzing / understanding skills
• Problemsolving skills with a customercentric approach
• Must be able to work on a flexible schedule (including weekend shift work)

Job Types:
Full-time, Permanent, Fresher

Salary:
₹15,000.00 per month

Schedule:

• Evening shift
• Morning shift

Supplemental pay types:

• Yearly bonus

Ability to Commute:

• Gandhinagar, Gujarat (required)

Ability to Relocate:

• Gandhinagar, Gujarat: Relocate before starting work (required)

Work Location:
In person

Speak with the employer

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