Chat Moderator

We're looking for someone with a strong work ethic, and the ability to work well both independently and within the context of a larger team-oriented environment.
Self-starting, intellectually curious, and creative individual comfortable operating in a fast-paced, dynamic environment

**Responsibilities**:

- Provide resolution to maintain standards of quality
- Review content and provide resolution based on prescribed guidelines
- Recognize trends and patterns and raise issues timely
- Provide insights to help improve the support to the users
- Maintain a thorough understanding of processes and policies
- Provide excellent customer service to our customers
- Only Graduates
- Only freshers
- Fluent in Read/Write in English

Preferred Qualifications
- Effective probing skills and analyzing / understanding skills
- Problem-solving skills with a customer-centric approach
- Must be able to work on a flexible schedule (including weekend shift work)

**Job Types**: Full-time, Permanent, Fresher

**Salary**: ₹15,000.00 per month

Schedule:

- Evening shift
- Morning shift

Supplemental pay types:

- Yearly bonus

Ability to Commute:

- Gandhinagar, Gujarat (required)

Ability to Relocate:

- Gandhinagar, Gujarat: Relocate before starting work (required)

Work Location: In person

**Speak with the employer**

+91 8200583598