Manager - Cluster Operations

7 days ago


Bengaluru, Karnataka, India DP World Australia Full time
Ownership of cost, cost should be as per defined matrix forthe cluster. Ensure Cost budgets are delivered.

  • Responsible for the operation of the Branch and Hub , conducting operations review, operational efficiency and cost effectiveness
  • Identify / manage a team of Branches and Hubs , transport coordinators and team members of all cluster branches and Hubs.
  • Ensure required number of labour made available at Branch and Hubs and sufficient SBP'S are made available for all cluster Branches.
  • Ensure complete adherence to safety, tax and legal non compliances as communicated by HO
  • Proposed corrective and preventive measures in case of misconduct or deviation from standard setting
  • Does the daily operational communication with the client, addressing all client requirements in cooperation with their subordinates.
  • Ensure highest customer satisfaction through amazing service levels
  • Constantly interact with all existing customers.
  • Identify suitable team members based on the required job profiles.
  • Governed by the rules of work safety and is responsible for training new employees in this area
  • Constantly nurture and motivate all the team members
  • Identify and maintain pipeline of talent.

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