Traceability Operations Coordinator

2 weeks ago

Bengaluru, Karnataka, India Primark Full time
Traceability Operations Coordinator

Purpose of role:
The role involves the general coordination and support for the traceability team.

Reports to:
Traceability Operations Manager

12 Month Fixed Term Contract

Primary Responsibilities:

  • Develop and maintain relationships with all Primark suppliers, internal Primark teams and external traceability partners to support the Traceability strategy.
  • Support the traceability team to train, onboard and support suppliers to comply with Primark traceability requirements.
  • Act as the first point of contact with suppliers for traceability escalations and exception management
  • Receive and respond to supplier traceability queries, ensuring timely and accurate responses.
  • Support suppliers in the use of a traceability tools functionalities.
  • Follow up with suppliers to ensure the quality and timeliness of the information they provide.
  • Assistance with the analysis of data collected and the monitoring of project progress.
  • Produce weekly updates and progress reports.
  • Create and maintain any SOP's and documentation.
  • Organisation and scheduling of supplier meetings, workshops, conferences as required.
  • The role involves travel coordination, meeting schedules, presentations, preparation as required.

Knowledge & Personal skills:

  • Excellent communication skills, both verbal and written
  • Relationship builder, both internally and externally
  • An ability to work under pressure.
  • Able to work in a team and on own initiative.
  • Cultural awareness, sensitivity, and confidentiality
  • Excellent problem solving and planning skills.
  • Attention to detail and accuracy.
  • Proficient in Microsoft Office programmes including Excel, Word, Project and PowerPoint.
  • Be resilient, flexible, and open to change.
  • Have good listening skills.
  • Be energetic and enthusiastic.
  • Have the ability to manage own time, prioritise and be selfmotivated.
  • Be able to digest and manage a large volume of information.
  • Maintain strict confidentiality with sensitive information.

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